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"My original reservation was booked through Expedia and, apparently, you two don’t work well together: I choose to pay in full at the property and you guys want a deposit, which wasn’t announced to directly by you or by Expedia. When I arrived to check-in, my reservation was inexistent and between speaking to the property and Expedia, it was very frustrating seeing both of you guilting each other. Also, the carpet in the rooms is DISGUSTING. This is 2025, please get rid of them. "

"Friendly staff, decent sized room, and the food in the hotel restaurant is excellent "

"Nice hotel and friendly staff"

"The staffs were very nice. The facilities is excellent"

"Great location, excellent apartment with every household convenience you can think of. "

"Suited my needs studio appart, convenient location "

"Incredible resorts and the staff were amazing "

"My stay at New City was amazing. The staff was attentive and friendly and the location across from the American University of Cairo was ideal!"