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"I can’t explain in my words how people can go have a rest here. This place was the worst nightmare for me as soon as I entered the room all the bugs and insects were on the wall , curtain, and bed. Bedsheets all dusty, my god can’t imagine so I had to get back from there and I rather feel okay to sleep inside my own car. I understand the budget is friendly, but it doesn’t mean there should be a lack of cleanliness . For me, the worst experience to be honest."

"Clean"

"Lady at front desk was so patient and kind. Beautiful smile. I have Parkinson’s and forgot to do handicap she just smiled and said she would take care of it. The handicap bathroom was perfect for showering only suggestion is moving soaps closer to chair so we don’t have to risk standing up and falling. I looked around might be trying but the middle is better and easy for both. Ty tru for making our stop enjoyable."

"I was disappointed to find out there was no jacuzzi! I’ve stayed here a few times just because they had a jacuzzi! I was so disappointed! Overall the night & day shift was VERY PROFESSIONAL HELPFUL AND FRIENDLY! Will I come back YES! And will still be sad No Jacuzzi!"

"I think the house keeping could have been better as far as trash removal from the room. The bathroom door had to be closed hard in order to lock it. The staff was amazing. Excellent customer service."

"Overall, it was a clean room and a comfortable bed."

"Mattress smelled like a dog had slept in bed! Yuck!!"

"Our stay was great. We was greeted with a smile and very warm welcome. Room was clean, comfortable and ready.staf was friendly. Its in a really great shoping area. Will stay here again."

"Enjoyable weekend away for a golf trip...everything was excellent"

"When we arrived I didn't find a living, breathing person at the desk to sign me in and give me a room key. Instead I found a note to utilize the kiosk to the right. As a senior citizen I am not very familiar with all this new technology. I pressed the screen on the kiosk and a person in another place, probably another country, appeared. She had a very broken English and spoke way to fast for me to understand. We got thru that process and found our room, a very nice room. We slept well and...

"Terrible breakfast."

"We enjoyed our stay at the Hampton Inn in Jackson, TN. Tyler, Ebony, Amanda and all of the staff were kind and helpful! We brought our dog and were given a 1st floor room for convenience. The breakfast was very good too. We would definitely recommend this hotel and stay there again!"

"Just a lot of loitering behind building. Stay in front!! But other wise good property!!"

"Holiday inn Express is always a good bet. The IHG standard is always kept"

"Cleaned unit."

"Morning staff were very helpful and friendly."