Delph Packages (Flight + Hotel)

Interesting building and good value for money

We love this quirky hotel for its proximity to Manchester Airport. It's our first stop in the UK when we arrive on vacation, so that first night is very important for us to catch up on sleep after an overnight flight. Unfortunately, we arrived at the start of a heat dome and this property was unprepared. The air conditioning in the rooms wasn't working so they were unbearably hot, too hot to get a good night's sleep which made for a very long night. We had one table fan for two rooms. The hotel was full so there weren't any extra fans. The output of the tiny fans that staff found under the stairs was inadequate, to say the least. Fans are inexpensive! There should be at least one working fan for every room. Also, the lock on the door to the room was broken which had to be fixed (loudly) while our child tried to sleep. Thankfully, we got some relief in the cool dining room and bar area. The staff were great and did what they could to help which was appreciated.

When I first came in staff were immediately welcoming. Clearly explained everything to me and gave me all the information needed about the property and things such as the breakfast times, laundry facilities, and gym. Additionally they were very clear in things such as the city tax fees and deposit. Along with this they were very friendly and asked what I was in Manchester for, I told them I was at a festival and they told me to make sure I have fun. Made me feel very confident in the hotel and staff and this continued for the rest of the stay. Location is perfect for the MMU/Oxford Road area and will be staying again the next time I am in the area

It was a a very good hotel, I’d definitely stay there again, always smelled lovely