โรงแรมใกล้แดช เดอะ เฮนจ์ สโตร์, ลอนดอน

"Would definitely stay here again!"

"Absolutely terrible customer service. Despite there being 24/7 check-in. I made five separate phone calls, to what seemed like an overseas call centre, to get into the building. It probably took more than an hour of standing/sitting on the pavement outside, with one call handler simply hanging up on me, to get into the place with a dying phone battery. After eventually getting in, I was too tired to even utilise the facilities I had paid for like having a proper shower. Even then, there was...

"Very nice hotel, great location, good restaurants."

"Friendly and helpful staff, well maintained communal areas however cleanliness in the rooms is questionable with mould found on window sill"

"The staff was fantastic. Very helpful. The room was very nice. I highly recommend. "

"Clean room, helpful staffs"

"Excellent location. Very good included breakfast. Very helpful staff. (The only thing negative was that the room was a little small.)"

"Receptionist Valantina was exceptional and a credit to H10, would definitely stay here again. The breakfast buffet was Marvellous ."

"Reception staff really lovely always well mannered, very easy understanding of the key code and how to access the door etc. although I had a short stay the room was slightly dusty, I wish there was a mini fridge, robes and toothpaste/toothbrushes in the room. However any time I called the front desk the staff were amazing :) will definitely stay again"

"Great location with North Lambeth tube station across the street. Walkable to the London Eye, Westminster. The hotel is very dark. They use mood lighting in all the hallways. It was difficult for me to see things. We also had our room entered daily even though we asked for privacy. Our light were off when we left but on when we entered. We talked to security about this and was told that the security manager was off duty and they would follow up with us in Monday. We did not feel safe to leave...

"The check-in process was unfortunately a disaster. Even though we had been in contact multiple times beforehand, we never received the email with the access code in time. As a result, we arrived and could not enter the apartment. The building is also very difficult to find and poorly signposted, so at first we honestly thought it was some kind of joke. Only after around 15 phone calls, contacting Expedia, and almost 2 hours of back and forth was the issue finally resolved. The apartment itself...

"Nice room and fantastic breakfast!"

"Attenzione chiedono la carta fisica per il pagamento"

"Todo Excelente"

"I had a wonderful stay at the City London Hotel and would highly recommend it to anyone visiting London. From the moment I arrived, I received a very warm welcome from the staff. Everyone was exceptionally friendly, caring, and genuinely eager to make my stay as comfortable as possible. Their hospitality created a lovely atmosphere throughout my visit. My room was beautiful, comfortable, and thoughtfully prepared. I particularly appreciated all the complimentary extras provided, including...

"Nice place"

"Nice location and pub downstairs."

"Clean room"