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"The ladies at reception were helpful."

"One of the best things was the breakfast and hospitality it was a very welcoming stay , clean quite and delightful "

"The staff at the hotel was very welcoming and helpful. They made accomodations for my elderly mother and ensured all our needs were met. We stayed there during the extremely busy graduation season and the staff treated us with great hospitality and care."

"On the day after my stay in May of 2026, I got an additional charge on my bank card for $75 from the hotel. I called the hotel, and a person on staff told me it was for "amenities," which had never happened before when I stayed at this hotel. I told the staff member that I had been unaware that I would be charged this fee and that it was not listed on the fees required by Expedia. I started to tell the staff member that Country Inn and Suites needed to communicate more effectively with Expedia...

"Good"

"The property was very cool- vintage motel with great special touches ( smores packs on the room). The room was very nice and clean - retro feel with great big windows. The only complaint was the snippiness of the staff regarding check in and check out. I also had asked to drop my bag in the room an hour early and was told only if I paid the early checkin fee of 50 dollars. That seemed steep since I was just dropping a bag and checking where they were located since I was traveling alone and not...

"Clean, well located from Cornell. Had everything I needed for sleeping and showering."

"Clean and modern. Enomous bathroom. Nice mattress. Great parking, only $12 for self parking in the back of the building. Great location, in the centre of Ithaca and 5 minutes drive to Connell."

"Room is old. Service is terrible. "

"There is no cell signal around the house for AT&T customer. thus it's not possible for us to use map navigation. Besides, when we returned at 8pm late night with heavy rain and 45 Fahrenheit, there was power outage!!! It's a miserable experience with soaked shoes/clothes AND without cell and wifi and electricity......"

"I mistakenly booked this hotel for a Thursday instead of the Friday I needed. I caught my mistake immediately after hitting purchase. I had inadvertently booked it for that same night. I reached out to Expedia and the hotel to ask if they could please cancel my reservation. Expedia said they would allow it but the hotel denied the claim and charged me the full price. There should be an option to fix an error within minutes of making it. Its insane that I was charged over $220 for a mistake I...

"Staff was amazingly nice & helpful. Accommodations were perfect. Location to “The Commons” (downtown shopping & restaurants) is perfect. Everything was within walking distance. "

"The rooms and hotel were very clean and all the amenities were on the newer side. The only issue I had was with the airport shuttle. It only is available if there are enough staff and I was told “do you know what uber is?” By one of the staff members in a very condescending way when I enquired about reserving a shuttle to the airport for an early flight. They need to communicate and maybe even not offer an airport shuttle if it is this disorganized."

"Lovely tastefully renovated Greek revival mansion just north of downtown, walking distance to restaurants, cafes, Cornell university campus and so much more."

"It’s the best hotel in Ithaca - especially if you’ll be at Cornell."

"For a family of 5, this was good for the money - the room was big enough, and the price was reasonable. One advantage of the layout (it is sort of motel-like except that the room entry doors are inside) is that you can park close to your room, which is nice. Breakfast was fine."

"Wonderful stay. Kind and gracious host. Lovely breakfast."

"The hotel was clean and the room felt spacious. The location to downtown is perfect and parking was incredibly easy. The room service was extremely limited, closed randomly, and not great food, but downtown has other good options."

"This hotel has bad ratings. But the room was actually quite nice. Just outdated. It was clean and smelled good. I've stayed in a lot of cheap hotels and beggars can't be choosers. For as cheap as it was to stay here. It's a great place. That's why I'm trying to give it five stars. Well worth the money."