"This hotel has now become a Premier Inn. We booked in March to stay at the Holiday Inn Express. We received an email from Premier Inn saying they would honour our booking.
This was not quite the case and we are still waiting to hear from Premier Inn.
Having paid in full through Expedia, was told at reception on booking in that we haven't paid so a credit card was presented and payment taken (again) from that. When we checked out, I had the email confirmation from Expedia which stated it had been...
"Beautiful location with lovely, comfortable accomodation. The night staff were very friendly, accomodation and helpful on our arrival. We felt very welcome. However the day time reception staff were quite abrupt and rude not only to us but we watched a few other guests get 'told off' for petty things. Was rather unfortunate to witness. It spoilt the mood immediately. The lounge area was so relaxing with gorgeous views. The pool area was nice and clean but the floors are quite smooth and slippy!"
"Great place to stay and unwind for a couple days. Do not miss the beach sunset across the street. Lovely staff and location to the town. My wife and I loved it as did our dog Roy!"
"We had a lovely stay for four nights with breakfast. The room was enormous and the bathroom had everything you could want in there. Bed was comfortable, nice selection of instant teas and coffees in the room. The staff were lovely, particularly the hosts of breakfast and the breakfast selection was excellent. It's a short walk from the beach and into the town for shops and restaurants. Would definitely stay here again! Thank you to all the staff who work in this hotel. "
