"This was my second time staying at this hotel and while it was clean, convenient and affordable, service that day left a bit to be desired. When I arrived, an older gentleman at the check in desk greeted me somewhat brusquely and didn't believe me when I said I had a reservation, asking me to provide all my information again. It wasn’t until a younger staff member came over and cleared up the situation that I was able to get my room without unnecessary procedures. Despite this, my stay was nice...
"We stayed in the tatami room on top - a bit difficult due to the staircase, but perfectly nice and quiet.
The place is a hostel, but I cannot really comment on the hostel part. What I can say is that Shinpei is fluent in English and that is a great help, especially as he's a very nice guy. If you want to saty near Dogo Onsen and are on a budget: Very good choice."
