Search Hotels Near Cygnet New Theatre, Exeter

"Highly recommend Pros - Great rooms, lovely breakfast. Staff were great. Room was spotless. Cons - The shower toiletries had run out but I had bought my own so it didn’t matter. The towels are quite small but there was plenty of them. All in all a very good stay. "

"We stayed for one night and had a mixed experience. Unfortunately, the heating in the room wasn’t working when we arrived, but when we reported it to reception they were helpful and quickly provided a portable heater, which warmed the bedroom well enough. There was a noticeable amount of mould present in the bathroom, which isn’t something you expect at this price point. The layout of the bath/shower also means there is a window and windowsill within, so water splashes directly onto the sill and blinds when showering. Combined with the mould and the flaking paint around the window, it made the bathroom feel quite run down and in need of maintenance. On the positive side, the bed, pillows and duvet were extremely comfortable and we slept very well. The curtains also did a great job of blocking out the light. Overall, the stay was comfortable enough for one night, but given the price and the expectations that come with a Hotel du Vin, the room felt a little tired and not quite worth the cost. It has the feel of a luxury hotel, but one that could benefit from some maintenance and updating. Toby on reception was very friendly and helpful. "

"Room was nice and clean with comfortable bed. My only issue was that it was a bit too warm and difficult to open the window. However it was a good stay and really convenient location. "

"Close to the centre. Easy parking although you do have to pay. Breakfast was fresh and hot. Staff were friendly and helpful. Room was clean and stocked with useful items! Hairdryer/iron and board etc! "

"Staff were nice and friendly - parking and gym are extra which wasn't immediately obvious from booking"

"Staff all nice. Room worn but clean and tidy so a reasonable stay. Hopefully the following is helpful feedback; Fridge not working (a 2nd one added to the room wasn't working either). Kettle lid broken and kept falling off when filling with water. The in-shower shelf was missing therefore shower gel on the floor. Not a worry to me but maybe to less mobile people. Rooms are not very sound proofed so corridor noise is a problem without very good earplugs. Bed comfy. The bar and lobby are fine and the car park is great so near to town and the quays. As this is one of the less expensive hotels, on balance it is ok and would stay again but would keep an eye on the price."

"Wonderful cosy & clean rooms with a vintage vibe. The building is a converted department store and many original artefacts and features have been retained."

"The hotel breakfast selection was very good and the staff were very pleasant, and helpful, and the service was great. "

"Simon was a very polite host but we had a few issues with our stay. The apartment is near a nightclub and on one night had to pass our way through the crowd to enter. It wasn't just the noise from the nightclub but also pigeons in /behind the bedroom wall which made it very hard to sleep. We told Simon who kindly offered us another room but at that point we'd decided to leave early. Whilst the place was clean and tidy it had poor shower pressure, limited storage and a faulty TV. Maybe we were just unlucky with our apartment allocation. "