The staff is SUPER friendly! NIce breakfast included and if needed it will be delivered to your room. They will even make a lunch box when leaving early for a tour. Although the hotel is up on the hill about 10 mins walk down to the main square, Plaza de Armas, I opted to take a UBER back up. The room was clean, bed comfortable.
El hotel esta ubicado en un área tranquila y segura. El personal del hotel es excelente, muy servicial. Realizaron la coordinación para recogernos del aeropuerto y nos recomendaron excelentes opciones de comida, como entrega al hotel cuando estábamos cansadas y restaurantes en el área. El desayuno era delicioso, con opciones variadas cada día. Servicio en el cuarto. El día que nos fuimos de excursión nos prepararon un lunch box para el desayuno. El cuarto estaba limpio y el mantenimiento diario era excelente. Las áreas comunes muy acogedoras. Nos sugirieron un servicio de lavandería excelente. Si regreso escogería el mismo hotel.
The rooms were very clean, beds comfortable, there was shampoo and soap in the bathrooms. Always safe, as the front door was kept locked and you were buzzed in. I can’t say enough good things about the staff - super helpful, delivered breakfast to your room each morning, gave maps with advice on where to go in the area and arranged taxis. Would definitely stay again!
The staff was just above and beyond with us!! When we arrive they took the time to explained and suggested great near by restaurants with a map. Hotel room was spotless clean, and lets not forget about the breakfast, WOW, really good! Also, if you have a tour and it picked you up really early, the staff always prepared a lunch box for your tour, just let them know. We’re are definitely returning to Cusco and will be staying at El Hotel Mariscal.
Great stay even for US standards. A little off the beaten path, but clean, safe, and accommodating hotel with very hospitable staff. Packed us a boxed lunch since our tour to Machu Picchu left early in the morning. Would definitely stay here again without even thinking about staying somewhere else, if I ever get the chance to go back to Cuzco.
Nos ofrecieron hacer más tarde en el check-out. Salimos a ver nuestros pasajes y cuando regresamos no habían cumplido con su palabra. Sacaron todas las cosas de la habitación por su cuenta. Manipularon nuestro equipaje.
Excelente experiencia, el hotel está muy bien ubicado, cerca a todos los puntos de interés en Cusco … el personal es muy amable y te ayudan a coordinar todo lo que necesites par tus visitas … lo único que mejoraría es el desayuno
Excelente estadia, tanto em atendimento como a qualidade do hotel , limpeza e café da manhã, a localização é ótima, poucos minutos de caminhada da plaza de armas, mais do que recomendado, ótima cama também obrigado!
Excelente estadia, tanto em atendimento como a qualidade do hotel , limpeza e café da manhã, a localização é ótima, poucos minutos de caminhada da plaza de armas, mais do que recomendado, obrigado!