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"Room was wonderful. Location was great. Staff was super."

"Very clean and comfortable room. Great bed, quiet area. Excellent breakfast. Short walk into town. I liked the option of not having the room serviced and receiving a free drink! The lift was a bit dodgy - very slow. Enjoyed my stay."

"Excellent cleanliness excellent service especially good staff excellent rooms "

"Highly recommend "

"This is the best hotel I've stayed in in York and I've stayed in quite a few. Great front desk service, gorgeous decor, lovely room - great decor, comfy bed, lush pillows, nice lighting, powerful shower, blackout curtains, functioning air con / fan / heating system. The school parking is less than 100m walk from the front desk so is no bother to use. Easy access to city centre by uber, walk or bus. Will stay again."

"Very clean"

"The Hotel was lovely. The staff very helpful, and the breakfast superb!!! "

"The pub was very good, food, service and everything was good. Given all relevant information at check-in was very helpful. "

"Awesome service!! "

"You got a very nice welcoming from the staff , you was made to feel at home . The breakfast was very nice as you had a choice of what eat . And rooms very comfortable . "

"We enjoyed the river view ! Lovely comfortable bed. Staff was excellent "

"Excellent "

"A lovely hotel. Warm and friendly staff."

"We just love yhe staff. They are all, without exception friendly, efficient and approachable. "