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Hotel Rúah

3.5 star property

Choose dates to view prices

Located close to Jardín Juárez and Borda Gardens, Hotel Rúah provides a terrace, a coffee shop/cafe and a garden. In addition to dry cleaning/laundry services and an outdoor entertainment area, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard room with fan

Standard room with fan | Free WiFi, bed sheets

Standard room with fan

Highlights

Flat-screen TV
Separate bedroom
Fan
Private bathroom
Cable channels
Desk chair
Desk
Daily housekeeping
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard room with air conditioning

Standard room with air conditioning | Free WiFi, bed sheets

Standard room with air conditioning

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Desk chair
Desk
Daily housekeeping
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard room with 2 beds and air conditioning

Standard room with 2 beds and air conditioning | Free WiFi, bed sheets

Standard room with 2 beds and air conditioning

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Desk chair
Desk
Daily housekeeping
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Cuernavaca, Hotel Rúah is in the city centre. Jardín Juárez and Teopanzolco Archaeological Zone are notable landmarks, and some of the area's popular attractions include Borda Gardens and Balneario La Cascada. Cuauhnahuac Regional Museum and Cuernavaca Cathedral are two other places to visit that come recommended. Visit our Cuernavaca travel guide
Map
Calle No Reeleccion No. 33, Col. Centro, Cuernavaca, MOR, 62000

What's nearby

  • Palace of Cortes Museum which includes a park and heritage elements
    Cuauhnahuac Regional Museum
    7 min walk - 0.6 km
  • Borda Gardens which includes a garden
    Borda Gardens
    7 min walk - 0.6 km
  • Cuernavaca Cathedral showing heritage elements
    Cuernavaca Cathedral
    10 min walk - 0.9 km
  • Plaza de Armas
    7 min walk - 0.6 km
  • Jardín Juárez
    7 min walk - 0.6 km

Getting around

  • Benito Juarez International Airport (MEX)
    96 min drive

Restaurants

  • La comuna
    5 min walk
  • La Maga
    6 min walk
  • Bule
    2 min walk
  • Caldos Don Javier
    9 min walk
  • Pozoleria Angelita
    2 min walk

About this property

Hotel Rúah

Hotel near Borda Gardens
Located close to Jardín Juárez and Cuauhnahuac Regional Museum, Hotel Rúah provides a terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and an outdoor entertainment area.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Luggage storage, coffee/tea in reception and a 24-hour front desk
  • A water dispenser
Room features
All guest rooms at Hotel Rúah offer amenities, such as free WiFi.
Other amenities include:
  • Bathrooms with showers and shampoo
  • Flat-screen TVs with cable channels

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cafetería Ruah

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lever door handles
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 2012
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Rúa Cuernavaca
Rúa Cuernavaca
Hotel Rúah Hotel
Hotel Rúah Cuernavaca
Hotel Rúah Hotel Cuernavaca

Frequently asked questions

Does Hotel Rúah have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 10:00 PM.

Is Hotel Rúah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Rúah?

Self-parking is free at this property.

What time is check-in at Hotel Rúah?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hotel Rúah?

Checkout is at noon.

Where is Hotel Rúah located?

Located in Central Cuernavaca, this hotel is within a 10-minute walk of Jardín Juárez and Cuauhnahuac Regional Museum. Borda Gardens and Cuernavaca Cathedral are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Rúah Reviews

7.6

Good

8.0

Cleanliness

7.2

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 145 out of 420 reviews
Rating 8 - Good. 132 out of 420 reviews
Rating 6 - Okay. 80 out of 420 reviews
Rating 4 - Poor. 39 out of 420 reviews
Rating 2 - Terrible. 24 out of 420 reviews

Reviews

8/10 Good

Maxwell

Liked: Cleanliness
The staff was really nice and helpful. There is some street noise but only in the morning. Some smells are coming from the shower drain. But everything else was ok, the rooms are clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and Friendly staff!!!! A basic hotel, but exactly what I needed!
Stayed 1 night in Dec 2023

10/10 Excellent

Victor

Liked: Cleanliness, property conditions & facilities
Nice place, clean, good security.
Stayed 1 night in Jun 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Stayed 1 night in Mar 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 14 nights in Oct 2024

10/10 Excellent

Feliciano

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Its not far from el zonal and showers need attention
Stayed 1 night in Sep 2023

2/10 Terrible

Ramiro

Disliked: Staff & service, amenities, property conditions & facilities
The Worst experience ever. Towels very dirty looking like a floor mop. The bed was Very cheap and hard, not able to fall sleep. Bathroom it was a nightmare. No hand soap. Very narrow space. I only stay one night. Then I did move to Hotel Borda. It was much Better. And the staff… the worst in the industry
Stayed 1 night in Sep 2025

6/10 Okay

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Place is clean. No hot water in shower at night. Place is run down. Bed was uncomfortable.
Stayed 1 night in Oct 2022

8/10 Good

ELOY RAFAEL MORENO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Feb 2024

6/10 Okay

Hernán

No son camas queen size, sin matrimoniales.
Stayed 1 night in Jan 2026

4/10 Poor

Fernando Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities
La verdad, fue una muy mala experiencia, se que el precio estaba de acuerdo a la calidad, pero no imagine este tipo de instalación, lamento estos malos comentarios, de hecho deje perder la reserva de la segunda estancia, preferí tomar otro hotel y perder el cargo
Stayed 1 night in Dec 2025

4/10 Poor

JorgeDaniel

Al momento de pedir la factura no quisieron facturarme dijeron que forzosamente tenía que ser a través de Expedia lo cual jamás me había pasado. La zona es muy ruidosa y caótica 24/7.
Stayed 1 night in Dec 2025

10/10 Excellent

claudia

Liked: Cleanliness, amenities, property conditions & facilities
La habitación amplia y cómoda El personal muy amable.el único "pero" es que en el baño no hay donde poner el jabón y estropajo, y que no tiene ventana sino una ventila. Pero en términos generales, todo muy bien
Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
Buenas atención
Stayed 2 nights in Nov 2025

6/10 Okay

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable, habitación con poca privacidad, las cortinas eran muy finas y dejaban pasar la luz y ninguna privacidad, tenía ventilador de techo pero se apagaba al apagar la luz. En la regadera estaba defectuosa y el desagüe estaba tapado.
Stayed 1 night in Oct 2025

4/10 Poor

Ma. Cristina

Disliked: Cleanliness, amenities
La habitación no era la que se solicitó, y las imágenes no correspondían, está muy fea y vieja, deteriorada, el estacionamiento insuficiente, me pidieron las llaves y le pegaron a mi camioneta, nadie se hizo responsable .
Stayed 1 night in Nov 2025

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
todo bien
Stayed 1 night in Oct 2025

4/10 Poor

moises

Disliked: Room comfort
Cheque por medio de la plataforma la reserva anunciada la cual es una mentira lo que ofertad no es lo que ofrecen una ves que el cliente llega reserve habitaciones con cama Qeenn por prblemas en columna para estar comodos con mi esposa a lo cual una ves llegando al hotel me informan que no existen camas asi solo matrimoniales que la platafoma son mentirosos y que engañan al cliente por que ellos ya les han notificado esto y es responsabilidad de la plataforma y no de ellos
Stayed 1 night in Oct 2025

10/10 Excellent

Yuriko Romina

Liked: Cleanliness, staff & service, amenities
Habitación limpia
Stayed 1 night in Sep 2025

4/10 Poor

Maria teresa

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Los colchones son pésimos
Stayed 1 night in Sep 2025

10/10 Excellent

Edgar Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal es muy amable y el lugar es impecable en limpieza
Stayed 2 nights in Sep 2025

6/10 Okay

Jaime ramon

Liked: Cleanliness
Las habitaciones son en exceso muy pequeñas, no había luz en el interior, no hay contactos para conectar celulares, el ventilador es de una sola velocidad y el agua caliente tardo en salir; lo que provoca a un desperdicio de agua. Eso si hay demasiado limpieza.
Stayed 1 night in Aug 2025

2/10 Terrible

Mayra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Olor horrible

Hotel con habitación pequeña,con olor horrible a drenaje. No hay elevador.
Stayed 1 night in Aug 2025

8/10 Good

ARMANDO

Liked: Cleanliness, staff & service
Solicité factura de mi hospedaje... Una semana después sigo esperando...
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar limpio, agradable, personal atento, bonito jardín y alberca limpia.
Stayed 1 night in Aug 2025