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"Only complaint room was hot but better than being cold very nice stay will be back"

"Very convenient. "

"Yes"

"Great food at breakfast with a good choice. Excellent meal and reasonably priced at Nelson’s with very attentive staff. Rooms very clean, lovely bathroom products available and well stocked tea/coffee tray with hot chocolate and shortbread biscuits. Spa area great, good sized pool. Hot tub, sauna and steam room. All staff were very pleasant from reception, spa and dining room staff. A brilliant stay."

"First time stayed here accidentally found to stay for a night after Indonesian Christmas party local to the hotel. I and my husband were amazed on how the big room is and the amenities for the price. I love it and we lock it to our favourite hotel lists to revisit next year. Thank you "

"Great location for M&S arena. Fast check in. Clean well equipped rooms and fabulous breakfast. Staff super friendly too. "

"The staff couldn't have been more helpful and supportive as we had an incident with our holiday. Food very nice . Rooms lovely . "

"We visit every Christmas and the condition of the hotel gets better and better each visit. So good to see a property being invested in and maintained. The rooms, staff, food and bar are really excellent. Only very minor gripe - some smoked salmon at breakfast would be nice."

"Quiet and calm"

"Just a great hotel great place to stop when visiting Chester staff are amazing "

"Clean room, well equipped, great staff and will stay again at a future date"

"ทำเลดี เดินเที่ยวสะดวก ราคาไม่แพง ห้องน้ำเล็กไปหน่อย"

"Ample parking, spa facilities were lovely and bed was very comfy. Staff were fantastic and would do anything they could to help, make a work stay a lot more enjoyable. "

"The staff are excellent all very friendly The hotel is clean The food is lovely Will definitely return "

"Spacious, clean and modernised. Pretty quiet too."

"Great hotel "

"No complaints whatsoever. Great location. Lovely friendly staff that would help us with anything we needed and always would say hello when passing whatever time of the day! Will be returning. "

" Super location great pub food"

"Absolutely perfect .Staff breakfast and the cleanliness all 5 star."