โรงแรมและที่พักในคริสตัลเบย์

"Manager was very kind and attentive."

"The person at check in was excellent and very helpful. We were very happy with our stay."

"Overall great weekend stay. Only opportunity would be a variety of healthier breakfast options."

"We don’t have a whole lot to complain about, so 4 stars is harsh, but Expedia didn’t give a 4.5 star option. It was a clean and quiet hotel where the rooms and public areas were all in good shape. (We didn’t have time to use their spa and pool.) If we were to stay in this area, I wouldn’t mind picking this hotel again. (I might prefer a different lake for water activities to avoid the freeway noise at Donner Lake, but that’s not the hotel’s fault.) On the negative side, the young woman at the...

"good maintenance"

"The hotel was insanely loud. Loud banging throughout the night that almost sounded like construction, yelling, doors slamming, car alarms going off throughout the night. The bed and pillows were very uncomfortable and the sofa in the room had multiple dark stains all over it. The room did not look like it had been wiped down at all. Online, the pricing showed that I would owe $34 at the hotel... Ended up paying over $80 for undisclosed fees. Parking lot entry and exit wasn't working, so it was...

"Stayed in a cabin. It was pretty Cold outside. But it was beautiful. Like camping with many conveniences. Loved it!"

"The room was clean and wonderful. The main breakfast choice, though hearty, is on the unhealthy side, though there is an option for oatmeal only. This is a problem since there is no protein with it; of course, you could order an egg à la carte. The restaurant is handy, but you have to work to find something that is actually good for you and tastes good, too."

"The beds were very comfortable. They charge for early check in $28 which I did and was glad I did when I saw the long line to check in at check in time. Only2 people working, obviously that was not enough. No maid service pool was not open so do not know what they charge an amenities charge. Asked for coffee for our second morning and never received it."

"Very cool hotel all around"

"Clean rooms. Friendly and helpful staff. Great location."

"There was a lack of support to get help unloading our items. There was only one bellman to take our bags up. I would have been fine with loading ourselves but they don't allow guests to use the carts. We waited 30 min to get help. More support for check in would be great."

"Did not know that the hotel was being renovated and we were put in the old part of the plaza hotel,"

"Good stay"

"Great, considerate staff, location is ideal and they let you leave your car all day. Very clean, walkable to lots of food options and perfect if you just need a bed so you can ski."

"no shampoo conditioner in the room, nobody answered housekeeping calls, nobody answered the calls to front desk"

"The room looked clean, but unfortunately it did not smell fresh. There was a noticeable odor, like dust and something stored away for a long time, which made the stay a bit uncomfortable. With better ventilation or a deeper cleaning, the experience could have been much better."

"thank you"