โรงแรมและที่พักในแอลเบอร์ตา

"Good view, good feel!"

"Items listed as amenities were an extra charge, including the pool and coffee. Late checkout was $25 and I spent $5 on toothpaste that has been complimentary at every other hotel I've stayed in. The desk in the room had a leg about to fall off, the faucet in the bathtub was loose, the TV was damaged and the image was grainy. The staff were pleasant and accommodating but I feel like I paid for services and amenities that were offered and then told they were an additional cost once I was committed...

"Always courteous staff"

"Convenience and near tourist attractions"

"Our room was very small. There was no fridg to keep my medications cool. Since there was no air conditioning, we asked for a fan because the weather was very warm. The fan sent to our room was broken. The only ice was in a machine on the lower level of the hotel in a most inconvenient spot. There was a transom window above a large picture window which other guests would constantly walk by. The window had two types of shades. The privacy shade would block the air from the window and the...

"Outstanding (!), wir waren 4 oder 5 Nächte dort und hatten Gold-Standard. Ein tolles und zugleich imposantes Hotel mit einem super freundlichen Personal. Morgens im beheizten Pool in den Tag zu starten, mit grandiosem Ausblick auf die Berge, Golfplatz in der Nähe, was möchte man mehr? Wir hatten ein tolle Zeit, wenn man noch nicht da war, ein Muss in Banff!"

"Hi"

"Overall we really enjoyed our stay. The staff in the hotel were very helpful. The local bus pass was a nice perk. The on-site restaurant, while it had good food and a nice vibe - our waiter was not great. He basically disappeared. Our food was delivered by another staff. We didn’t have any silverware and had to go find it ourselves. He checked back in and was off to replace the lantern on our outside table, but never came back. We ended up tracking down the hostess in order to get our check."

"We stayed at the hotel with our two toddlers. While the hotel and room were clean, we experienced several issues that made our stay less enjoyable. The bed repeatedly slid on the frame because it did not seem to have enough stability. The coffee maker also did not work properly and sprayed coffee everywhere when we tried to use it. In addition, the TV connection was not working. The hotel is in a convenient location, but given the price, we expected a better overall experience and...

"All staffs are smiling to the customers. But the shower head need replacing."

"Nice staff, clean very convenient"

"Beautiful location! The hot tub overlooking the mountains was perfect. Room was clean and comfortable. All staff were very kind and friendly. Great stay!"

"The staff was very helpful and friendly. I arrived early for a function and they were able to accommodate an early check-in without notice."

"Très bon accueil avec un personnel chaleureux et très disponible. Deuxième séjour dans l'hôtel et très satisfait."

"Great location but I do not know before that we have to pay extra about 20$CAD for facility, the room is quite smaller than I thought. "

"Excellent choice in Banff Moose Hotel on Banff Ave. Walkable to town ,shops, restaurants, theater, museums and visitors center. Nice friendly staff. Delicious food and nice bar area. Fire pit outside. Highly recommend"