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"10/10 hotel close to downtown banff"

"Breakfast was cold. We ended up eating out instead. Otherwise good hotel."

"The hot tubs were a nice added bonus!"

"The staff were very helpful with the renovations."

"We didn’t get breakfast, poor dinner selection we had to go to another property, the whole thing is really due for a Reno. It’s not worth the price we paid "

"The hotel is clean well taken care of but the bed was horrible. We had 2 days of seminars and very little sleep. I compare the bed to throwing a couple blankets on the floor and trying to sleep. The pillows were heavy and thick they were uncomfortable. I asked the staff for something else they gave us 2 more blankets that did nothing to help. They could have offered another room but did not."

"Clean room and staff was friendly. "

"Amazing bathroom, perfect location. Take ear plugs as the local train (warning horn- legal obligation) is very noisy throughout the night. "

"It’s not just safe anyone can come up to the floor like the skip the dishes and any delivery can come up."