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"We received a very warm, helpful welcome from the front of house team. The room was lovely. "

"amazing room and location best night’s sleep ive had in years fantastic staff/ concierge best place to stay in liverpool!!"

"Clean hotel. Easy parking. Friendly helpful staff. "

"Great stay"

"Staff were great and room was clean ,and warm."

"Super hotel to stay in"

"All staff were really friendly "

"We arrived at the hotel early expecting to just leave our bags until check-in time. But as our room was already available we were able to check-in well before 3pm. Room was excellent, As ere all the staff spoke to. Breakfast was good and well set to. Only around 10 minutes to walk to the Lime Street Station, or Centre of Liverpool . Will definitely stay again and happy to recommend for a stay in Liverpool.. "

"It was wonderful experience in there , we will visit again"

"Great hotel "

"Check in was fine. The hotel had no water so we couldn’t shower / wash / brush teeth . I couldn’t remove my make up so had to go straight home next day instead of having a day in Liverpool "

"Great location for M&S arena. Fast check in. Clean well equipped rooms and fabulous breakfast. Staff super friendly too. "

"The staff are excellent all very friendly The hotel is clean The food is lovely Will definitely return "

"The location is perfect, just right opposite of the Royal Albert Dock. The room is pretty small but it got everything you need. The bathroom is clean but the shower gel bottle was empty and there was a small bottle of shower gel from the former guest placed on top of the hotel shower gel."

"Stayed in a single budget room which was clean and comfortable. The staff and owner make you feel very welcome. Good breakfast and well stocked bar - nice pint of Guiness. No complaints and great value. Pay and display car park a stones throw at £3 for 24 hours. No food in the evenings but would recommend the Dolphin chippy down the hill. Made a pleasant change from the corporate hotel chains."

"Room very well kept with all provisions… the water and coffee provided daily was a very nice touch following a very kind complimentary room upgrade. Great views from the 15th floor! Staff very courteous and happy to help. (Friendly feedback… hot breakfast items not great and tough to eat, as they seem to be cooked up early and left to dry out under the heat lamps). "

"Nice clean hotel, very warm and comfortable. The staff were great, friendly and helpful, woll definitely recommend this hotel"

"Clean room and spacious. Dining was clean and well presented. Staff were friendly and helpful. Perfect location. "

"Didn’t partake"

"Great, friendly team. Lovely property and grounds"