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"This property was just purchased by the owners. It was not updated prior to sale and needs a lot of cosmetic work. The room was functional but the beds were very comfortable for the two nights we got to stay there. Staff were very good and friendly. Previous owner had not marked us down as arriving on the 12 June so we had to wait for a room to be readied. Gave us a chance to get some refreshments for our stay."

"The hotel is very clean and staff was wonderful. The bed was very comfortable. Only thing was the lighting in room. It’s definitely older style but it was clean and comfy. One more thing. There is a train that travels by and every couple hours it blows horn at crossing. Very loud."

"I like"

"Quiet location, lots of parking, great staff, clean rooms, comfy beds, really handy 'kitchen area' on the main floor with snack and beverage machines/free coffee and tea/microwave. Have already booked again for our next visit to the area!"

"It was nice to park the car right outside the room. The staff were very kind and helpful. The room was clean and comfortable. The breakfast was okay."

"Awesome stay very clean and near crossiron mall close to airport too."

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"Breakfast met all of our expectations, centrally located for our activities. The walking paths near the hotel were excellent."

"The room was very roomy and clean. I would stay here again."

"A little away from downtown"

"We were greeted promptly and checked in by a very nice and helpful young gal! Room was larger and very Clean as was the entire hotel"

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"The hotel was clean and very quiet! Friendly and professional staff. Breakfast well great!"

"The biggest draw for this hotel is that it’s connected to the airport and has long-term parking for an affordable price. The rooms are clean, the staff is helpful and friendly and the breakfast is very good as well."

"Helpful staff. Great location for access to airport"

"Great hotel definitely staying there again Breakfast had a very good verity and the rooms were nice only complaint shower needs better pressure"

"property met all expectations. staff was very helpful. good option for overnight stay at the airport."

"The Douglas Fir is conveniently located near public transportation, which made getting around Banff easy. However, the property itself needs significant updating. Check-in is strictly at 4:00 p.m., even when guests arrive earlier, they have a weird policy that they have to check with housekeeping at 4 PM to make sure the room is ready. We were unable to check in until close to 415.. Our room was spacious, which was nice, but it felt very old and worn. The paint was chipping in several areas,...