โรงแรมใกล้ครอส เลค, Shreveport

"Staff had no enthusiasm when greeting customers. No wifi STILL after me and my spouse previously stayed weeks prior. Bedroom door wouldn't lock! Towels were dirty!!!"

"The front desk staff was amazing. The breakfast options was great. Although the people that stayed in the room overnight told me when i got back that they kept smelling cigarette smell coming thru the airconditioner. Which i think it came from ppl smoking outside. But it was a bit overwhelming for them."

"Never saw a staff member the entire weekend stay…only a sign at the front desk stating “we stepped away from front desk, we will back momentarily” (yes, with the incorrect grammar). The room had no telephone to contact front desk, no vending machines were stocked or working, TV in the room did not work, under the bed sheets were little beads of piling, no extra blanket/pillows, no cleaning services were provided, no cups provided for in room coffee pot bar or ice, there was no complimentary...

"We were choking on charm and drowning in character. Breakfast was great!"

"Nice place even though it was in a bad neighborhood. Concerned about my car at night. The room was spacious and had a full kitchen. When I called the day before inquiring about what exit to take, they didn't know."

"Rooms was clean"

"The gentleman that greeted us was friendly and efficient. The room was very spacious and included a full-size refrigerator, dishwasher, stove, and kitchenware. We only used the refrigerator, which was clean and working well. The room itself was a little dated and needed some minor maintenance including a loose toilet seat and showerhead replacement. The bathroom is large, but towels are a good 4 feet from the shower with no nearby hooks, which is inconvenient. Breakfast was adequate."

"Everything was exceptional. Staff very friendly and helpful. Room spacious, clean, quiet. Internet good. Breakfast hot, good selections, and staff at breakfast exceptionally friendly and helpful. Everyone we encountered from check in to check out and even the person working around the hotel that we passed in the hallway went above and beyond to ensure we had a comfortable stay."

"Nothing negative to write about."

"Stay was awesome"

"Great staff, rooms very clean"

"Our bathroom the sink drained very slow and the toilet you had to continuously hold the handle down in order for it to flush, this made the experience not the great. It would have help if when we told the person at the front desk to offer to comp some of the room considering this was something major for us."

"I did not stay there. The receptionist was incredibly rude."

"DO NOT STAY HERE. Very disappointed with our experience. If you arrive after 10:00 p.m., be aware that the parking garage is closed and there is no front desk staff on duty. We had to find the after-hours entrance, and thankfully the overnight security guard was very kind and helpful. Unfortunately, our room was another story. The room key didn’t work, there was no working key available for us, there was no hand soap, the floor was dirty, and we found hair, blood on a pillow, holes in the...

"The staff were all friendly and helpful. I enjoyed the buffet breakfast which I added on here. The elevators seemed a bit slow at times, other than that everything else was alright."

"Great staff but room was not the cleanest."

"Good stay definitely on my list when I come back that way!"

"This place is trash"