โรงแรมใกล้อนุสาวรีย์สงครามคริเมีย, เบอร์มิงแฮม

"My favourite place to stay when visiting Birmingham. Beautiful hotel, and perfect location."

"Good choice"

"Our weekend was ruined from the start. We were assigned a room with broken AC during freezing weather. Instead of helping, the front desk was dismissive and told us to fix it ourselves. After we insisted, we were moved to a second room, but the AC unit was locked and uncontrollable.Management severely needs to train their staff on basic customer service and inspect rooms before guests arrive. "

"First stay at this hotel. Great locations, friendly staff members, clean and quiet. Love it! Great quality/price ratio."

"This is a very nice place for stay. The room was very comfortable and spotless. All facilities was great. High recommended."

"Chambre très propre et spacieuse. La literie est confortable. Petit-déjeuner très complet. Une très belle expérience !"

"Lovely room, comfy beds, spa was amazing"

"Very clean comfortable bed friendly staff"

"Easy check in, parking available for £15 / day, good location for city centre."

"The hotel was well situated in town - the room was nice and also had a great view of the canal. The main plus point was the staff - they were great, especially Orkhed - who went out of her way to provide exceptional service."

"The room was very clean. I really recommend this place"

"Good location. Staff amazing. Our bedroom was clean but walls need redecorating. Bed extremely comfortable. VERY noisy until 12pm (next to The Button Factory Pub)."

"Staff tud"

"นอน 2 คืน ไม่มีการทำความสะอาดห้องให้ มีแต่เปลี่ยนขยะ แขวนป่ายเปลี่ยนขยะไว้ แม่บ้านก็ไม่สนใจ ต้องแจ้ง reception ซึ่งน่ารักมากไปเปลี่ยนให้เองพร้อมเปลี่ยนผ้าเช็ดตัวให้ มีที่จอดรถของ รร ราคาเหมาะสม ติดกับ รร วะดวกดี"

"Nice room hated the wet room concept for the toilet and shower, room was small"

"Beautiful unique room so much work gone into the detail to create a luxury feel Staff more than helpful Would definitely return"

"Woke up in the morning and at 11:02, as we were leaving the room had housekeeping ignoring me and then swearing at my face"

"Great location for the city center. Clean rooms and the breakfast was great!"