แพ็คเกจท่องเที่ยวCresta

Unclear from the website that there was no A/C or private bathroom. Property not the cleanest.

I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.

Good staff, good service, smart room system, the quality is over than the hotel price. Very good !!!!