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Sunstar Hotel Lenzerheide

4.0 star property
Mountain getaway where travelers can unwind in a spa after a day on the slopes, combining relaxation with alpine adventure in Lenzerheide

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Sunstar Hotel Lenzerheide offers mountain views, a complimentary breakfast buffet, and a Wellnessbereich spa. Enjoy the indoor pool, dine on regional specialties at two restaurants, and use the free shuttle to nearby slopes with convenient equipment storage.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Double Room

Premium Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Single Room

Premium Single Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Classic Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in Lenzerheide, Sunstar Hotel Lenzerheide is in a rural area and near a boardwalk. Arosa Lenzerheide Ski Resort and Fadail Ski Lift are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ela Nature Park and Beverin Nature Park. Rodelbahn Pradaschier and AdventureRooms Chur are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledging. Visit our Lenzerheide travel guide
Map
Voa Sporz 8, Vaz-Obervaz, GR, 7078

What's nearby

  • Arosa Lenzerheide Ski Resort
    Arosa Lenzerheide Ski Resort
    1 min walk - 0.0 km
  • Heidsee Lake
    8 min walk - 0.7 km
  • Fadail Ski Lift
    12 min walk - 1.1 km
  • Ski Lift Crestas
    14 min walk - 1.2 km
  • Lenzerheide/Lai LHB Gondola Station
    17 min walk - 1.5 km

Getting around

  • Tiefencastel Station
    18 min drive
  • St. Moritz (SMV-Samedan)
    63 min drive

Restaurants

  • Restaurant La Patata
    9 min walk
  • Kiosk Canols
    3 min drive
  • Allegra Priva Gastronomia
    14 min walk
  • Bergrestaurant Scharmoin
    19 min drive
  • Acla Grischuna
    6 min drive

About this property

Sunstar Hotel Lenzerheide

Upscale hotel in the mountains
You can look forward to a free breakfast buffet, a terrace and shopping on-site at Sunstar Hotel Lenzerheide. With amenities such as a free ski shuttle and ski storage, this hotel is a great place to hit the slopes. Treat yourself to a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Regional cuisine. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool, along with sunloungers
  • Free train station pick-up, bike hire and self-parking (surcharge)
  • An electric car charging station, a front desk safe and multilingual staff
  • Coffee/tea in reception, bike tour information and a TV in reception
  • Guest reviews give good marks for the overall condition
Room features
All 93 rooms feature comforts, such as pillow menus and separate sitting areas, in addition to thoughtful touches, such as free stocked minibars and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Similar properties

Exterior
Kurhaus Lenzerheide
Vaz-Obervaz
  • Pet-friendly
  • Restaurant
  • Parking available
  • Business services
9.0 out of 10, Wonderful, 178 reviews
The price is ฿5,103
฿5,672 total
includes taxes & fees
21 May - 22 May
Kurhaus Lenzerheide
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 8:00 AM to 8:00 PM
  • Train station shuttle on request
  • Free ski shuttle
  • Covered parking on site (CHF 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Chaemi Bar
  • Stoiva
  • Stübli

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle tours
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1970
  • Designated smoking areas
  • Electric bike charging
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 75.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Resort fee: CHF 1 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: CHF 15 per night (in/out privileges)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transport to and from this property
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Sunstar Alpine Hotel Lenzerheide
Sunstar Alpine Hotel Lenzerheide Vaz-Obervaz
Sunstar Alpine Lenzerheide
Sunstar Alpine Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide
Sunstar Lenzerhei VazObervaz
Sunstar Lenzerheide
Sunstar Hotel Lenzerheide Hotel
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Hotel Vaz-Obervaz

Frequently asked questions

Does Sunstar Hotel Lenzerheide have a pool?

Yes, this property has an indoor pool.

Is Sunstar Hotel Lenzerheide pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sunstar Hotel Lenzerheide?

Self-parking is available for CHF 15 per night.

What time is check-in at Sunstar Hotel Lenzerheide?

Check-in start time: 4:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Sunstar Hotel Lenzerheide?

Checkout is at 11 AM.

Where is Sunstar Hotel Lenzerheide located?

Located near the slopes, this Lenzerheide hotel is situated in the mountains and is within a 15-minute walk of Heidsee Lake, Ski Lift Crestas and Fadail Ski Lift. Arosa Lenzerheide Ski Resort and Rothorn 1 Sektion Ski Lift are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sunstar Hotel Lenzerheide Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 55 out of 136 reviews
Rating 8 - Good. 65 out of 136 reviews
Rating 6 - Okay. 13 out of 136 reviews
Rating 4 - Poor. 2 out of 136 reviews
Rating 2 - Terrible. 1 out of 136 reviews

Reviews

Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Sunstar hotel

Another great stay at Sunstar hotel, Lenzerheide. Great service from check in staff. Very clean & comfortable hotel with easy access to restaurants, buses & Lenzerheide town a short walk away.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Klein & Fein
Stayed 1 night in Mar 2026
Verified

8/10 Good

Pascal

Liked: Cleanliness, staff & service, amenities
Toller Pool Gute Lage
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundliches Personal, gutes Zimmer, gutes Frühstück, gute Lage
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immer wieder

Waren für drei Tage im Sunstar Hotel und haben uns bestens aufgehoben gefühlt.Bestimmt nicht das letzte Mal
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Hans-Martin

Liked: Cleanliness, staff & service, amenities
Bikeservice für die Wäsche war kostenlos, super !
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Tom-Eirik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra kvalitet

Fikk oppgradering, romslige rom, terrasse. Deilig frokost, bra sauna og basseng.
Brød og bakst
Frokostsal
Kaffemaskin
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Minas-Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eine wahre Freude dort zu gastieren!

Für mich eine der besten Adressen in Lai, wo Preis/Leistung stimmt. Sehr komfortable, renovierte, angenehm grosse, gut ausgerüstete Zimmer, sehr komfortabler Ski/Bike-Raum, schöne Piscina, noch freundlicheres Personal als vor 2 Jahren, gute, bodenständige Küche, grosse Menuauswahl für eine Halbpension, Parking, Shuttle Service zum Bahnhof, zentral, und, und, und. Was will man mehr?
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

G Poeppel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Wochenende auf der Lenzerheide

Reto und sein Team machen einen sehr guten Job, besonders sind der Wellness Bereich und das Restaurants. Ich habe lange nicht mehr so lecker gegessen.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Roger

Ich finde es nicht OK, wenn das Duschmittel komplett leer ist.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, even offered to keep the kitchen open for our late arrival.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christian at the front desk delivered superb service. Other front staff also helpful. Location for getting to slopes is great. Also very convenient for walking to the main street of Lenzerheide. Room was nice size for European hotel, bathroom modern and spacious. Breakfast room/dining room good ambiance. Would certainly stay there again.
Stayed 3 nights in Mar 2022
Verified

4/10 Poor

oliver

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Gutes Essen , Guter Spa -Bereich, Kleine Zimmer Unglaublich unfreundliche Rezeption !
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Eine glückliche Wahl

1 schlecht - 6 Spitze: 5 Sehr gut gelegen, im Zentrum des Dorfes, an der Langlaufskipiste, 10m von gratis Ski Bus, 100m vom Eisfeld. 5 Sehr schönes, komfortables, Zimmer & Bad. 5 Grosser Balkon, gute Aussicht. 6 Der Minibar mit den gratis alkoholfreien Getränken war ein + + + 4 WLAN am Mobile problemlos, auf dem Compi sollte es manuell eingestellt werden – kein Mensch wusste Bescheid, wie es geht 4 Sauberkeit der Zimmer: tägliches Putzen im Eiltempo. 6 Das Frühstück war mehr als reichlich, die Garage ein weiterer Plus. 6 Das Team war sehr höflich, immer hilfsbereit, immer mit einem Lächeln am Gesicht 3 Das Bad roch übel, der Gestank kam vom Ablauf der Dusche. Andro, der Hauswart-Portier-Fahrer-und 1000-Sascha, der Urgestein des Hotels, meinte, es stamme vom 5. Stock – wir waren im 4. Gut zu wissen, aber es half nicht wirklich. 3 Das Essen war unterdurchschnittlich. Nichts mehr. Die servierten Teigwaren waren aufgewärmt. Traurig für ein Hotel, das für sich 4 * beansprucht. 4 Es herrscht Mangel an Angestellten: Sie suchen Personal für fast alle Positionen, von Manager bis Wäscheabteilung. 5 Das Preis/Leistungsverhältnis war unschlagbar – wir buchten unser Zimmer im Sept 2021. Für diese Preise würden wir gerne wieder kommen.
Stayed 6 nights in Feb 2022
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt

Reichhaltiges und gutes Frühstück. Schön eingerichtete Zimmer. Schöner Pool
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles tiptop
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Anita

Liked: Cleanliness, room comfort
Aufenthalt insgesamt den Sternen entsprechend. Schönes Schwimmbad! Zimmergrösse und Balkon super. Teppichboden nicht mehr zeitgerecht! Ein-/Auschecken mit Luft nach oben - Eincheckende werden um 10:45 Uhr gegenüber Auscheckenden bevorzugt behandelt !!
Stayed 3 nights in Jul 2021
Verified

6/10 Okay

N.S.

Liked: Cleanliness, staff & service, property conditions & facilities
Es war ein schönes Hotel jedoch sind die Zimmer ein bisschen in dir Jahre gekommen und was mich am meisten störte ist das unser Zimmer extem kalt war. Wir haben nach Reklamation einen Radiator erhalten. Bei diesem Preis und bei 4 Sternen darf das einfach nicht sein in der Schweiz, ist mir noch nie passiert sowas.
Stayed 3 nights in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir haben den Kurzaufenthalt im Hotel genossen. Unsere Erwartungen wurden erfüllt .
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erholsamer Familienurlaub

Nettes Familienhotel, sehr sauber, tolle Lage, schöne Pool-/Wellness-Anlage, vielfältiges Frühstück
Stayed 6 nights in Oct 2020
Verified

6/10 Okay

Davy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lenzerheide

Hotel de standing moyen, bien situé, balade sympa dans la forêt et autour du lac dîner agréable mais 1 seul ascenseur en période de covid nécessite beaucoup de patience et il faudra changer la machine à café car elle est capricieuse, extrêmement lente et il n’y en a qu’une pour tous les clients du petit-déjeuner, autant le servir à la place.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es hat alles gestimmt!!! Ursula

Wir fühlten uns sehr wohl und es waren alle sehr nett und hilfsbereit. Gute Küche , Sauberkeit, alles stimmte!!! Wir können das nur empfehlen! Danke
Stayed 5 nights in Mar 2020
Verified

8/10 Good

Desiree

Liked: Cleanliness, staff & service, room comfort
Sehr guter Service, Hotel selber ist in die Jahre gekommen.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Freundliches Personal, saubere Zimmer und WC, täglich äusserst gründlich gereinigt, gutes Frühstück.Essraum ,Lounge renoviert, Zimmer eher älter
Stayed 4 nights in Jan 2020