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"Fantastic stay"

"Beautiful resort if your looking to stay on one and very close to the town!! "

"Convenience and near tourist attractions"

"Great room and view"

"Stunning location, gorgeous hotel, top level customer service, delicious restaurants and great walks around the property! Highly recommend!"

"Parking in the garage was really tight."

"Great stay at Otter Hotel! The hotel was clean, modern, and very comfortable, with a cozy mountain vibe. The room was spacious and well designed, the staff were friendly and helpful, and the location was very convenient for exploring Banff. Overall, it was a relaxing and enjoyable stay, and I would happily come back again."

"Staff weren’t the most friendly. My friend (diabetic) had an iced tea (nestea) at the hot tub for a sugar low, and the staff yelled at us as they accused us of having alcohol there. Not impressed. Also, they did not allow us to take the tunnel to the Fox anymore. It is still advertised you can use this. The chemicals and stuffiness of the hot tub at this location was burning our eyes, skin, and making us cough so we were hoping to go next door. We’ve stayed here at least 10x and this time wasn’t...

"Idéal avec des enfants Chambre spacieuse avec toutes les commodités nécessaires Personnel attentif "

"Friendly staff, Excellent Restaurant"

"The Blackstone was perfectly situated in Canmore. The ability to walk to near by restaurants and have access to the highway was spectacular. We booked a two bedroom suite for our family of 4 and it was perfect. The use of the kitchen, living spaces and have enough room for everyone to feel comfortable was amazing! Highly recommend this property for anyone who is looking to travel to Canmore! "

"Complex and room older with some Reno’s. Clean and friendly staff. Good place to stay on a budget "

"Great hotel with some of the friendliest staff you can find. "

"The hotel has been recently renovated and very nice. The beds were super comfy! We were hoping to enjoy the pool, but time didn’t allow for it. The pool looks super nice though. All in all it’s a great hotel in an optimal location!"

"Great location but I do not know before that we have to pay extra about 20$CAD for facility, the room is quite smaller than I thought. "

"We had a wonderful time staying in fairmont chateau. Though the restaurants are expensive but you will get a 5 star service. Surely we will come back"

"Nice view"

"Always a great stay"

"Our building was under renovation due to the Jasper fire. Host, our room has been renovated and was very comfortable, quiet and had a great shower and furnishings. "

"Very family friendly. Great breakfast. Kids loved the waterslides."