Search Family-Friendly Hotels in Cozumel

"Getting a room on the backside, away from the ocean, there are a couple nightclubs / bars that play band music until 11:00 p.m. or later. It can be very loud. Ocean view is much quieter! Great staff, very friendly and helpful. The breakfast is just what I needed to get my day starting off right."

"This was average for its price range. The staff were very friendly, but way too few with minimal service pool side or in the restaurants. They head centralized water centers, but the containers they provided were heavy, bulky glass containers. The water near our room was out of service for the week. Despite asking every day for Coke in our mini fridge, they made continued to say she was out. We tried all three restaurants. The food was bland and usually cold. The remainder of the time we ate at the buffet, which was essentially the same fair every evening and all things were room temperature and bland. The location was very close and great for diving to pick us up on the dock but very far from town requiring a $25 cab ride. overall, it was an acceptable stay, but I would not return to this hotel."

"Our AC barely worked, even after staff coming to fix it. Housekeeping was great, food was ok, staff was friendly for the most part. But it is lacking a good area to sit in a bar setting... the main "night time" bar didn't open until 9pm so if you eat an early supper, you have a couple hours with nothing to do, no where to go other than the tanning chairs, Sky Bar (which fills up fast - limited seating) or your room. Staff are pushy for trying to get you to buy their "preferred" packages. Heard from a few people they have let the place go but it was still in decent shape. "

"Spectacular view to ocean, room clean, nice staff and the food was excellent!!!!!"

"Pool was ok, place just needs some upkeeping"

"Old hotel, rooms not the revamped. Far away from downtown and all the attractions, if you will stay here, you need to have either a car or to pay taxis. Good location is you want to reach the cruise ships terminal. "

"Nice ocean location. Nice pool. Nice staff"

"Lovely room.Great staff.Tasty breakfast buffet.We have stayed here many times before and we will stay herd many times again."

"Rooms are overall nice, just a little scuffed in places but not bad. Food in the restaurant is excellent. Get the tuna tostadas! Having the snorkeling area right there is great. Would recommend bringing your own gear, though - the dive shop nearby has old equipment that's in bad shape and overcharges you for it. Not the hotel's fault, but wanted to mention so others are aware. "