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"This was by far one of the better customer service Holiday Inn hotel for me. The breakfast lady was very keen on keeping the food well stocked and made sure the tables were cleaned between use. The cleaning staff were nice when I asked for anything extra. Front desk service were a mix depending on who was there but it was fine. I do like they rent out board games to give my kids sometime extra to do. Breakfast options were fairly good though the pancake machine was broken on the first morning....

"Overnight after a Hershey Bears hockey game. Always try to stay here when in Hershey. The service is great and the people are wonderful. Also like the chocolate smell throughout the lobby."

"Clean roommate, staff were courteous & helpful. "

"We stayed with our 4-month old to attend a conference at Hershey Lodge which is walkable or a 3-minute drive. The check-in and out was super easy. We had all we needed at the hotel - a baby crib (I mean a real crib, not a simple pack and play), a basic gym, free breakfast etc. The mini fridge wasn’t too good to store a lot of expressed breast milk but was good enough to let us make it through the couple of mornings when the dad can feed the baby for me to catch up with sleep. Overall, we’re...

"Loved the property"

"GOOD"