โรงแรมและที่พักในCouncil Bluffs

"Aceptable"

"All was easy and clear, exellent front desk service"

"We reserved two rooms and asked for adjoining rooms. One room had an adjoining room door but we were not given the adjoining room. We were traveling with a baby and a 3 year old (and this was noted in the reservation and we had to pay extra for the children) and they put us on the third floor so had to carry everything up the stairs. The hotel does not have an elevator. The bathtub does not have a drain plug so could not bathe the children. The breakfast was sparse and was not...

"M"

"Very clean room, friendly staff, breakfast was good also. We stay here every time we come to visit my mom and we love BridgePointe Inn."

"Room was clean. Had a trundle bed, WHICH WAS NICE FOR THE KIDS. My only issue was breakfast, lots of waiting, nothing convenient about it. Also said it had a hot tub, but it did not."

"This hotel was our home away from home while my kid was at iowa western also have a discount for iowa western parents and students. "

"Day staff was great. Night staff needs customer service classes. Rooms could use a good cleaning. Breakfast was good."

"A nice place to stay but needs some upkeep to an older building. Staff was pleasant and the breakfast was good."

"Only interacted with one staff member who was excellent. He prepared the breakfast included in the room rate - not a typical menu. Excellent eggs, biscuits and gravy, very friendly, provided me a complimentary upgrade to a two room suite. Beyond my expectations"

"The room was very outdated and musty. Our towels were musty and had yellow on them like they were smoked around or just absorbed air odor. The bed was actually very comfortable. We slept great. Breakfast was great."

"Wonderful stay"

"Staff was a little impersonal - not unfriendly, but not welcoming either. The check-in process seemed purely transactional. The hotel room itself was in disrepair - exposed carpet tacks; lamps without shades; facial tissue plugging up holes in walls; disconnected smoke alarms. The bed linens were clean, at least. "

"The rooms were spacious comfortable, and it was fairly inexpensive. Best hotel of our trip."

"great"

"I had one of the worst experiences in this hotel/casino. While I was waiting for the chek in I got approached by security, they asked me for my ID and tried to take a picture of it, after that they asked me for my date of birth. They said I look suspicious."

"Very clean place, comfortable beds, very warm pool wish they had a hot tub but made up for it with a warm pool and had there pool towels stocked up most of the time I go to a hotel with a pool they never have there towels stocked. Id definitely stay here again, staff were super friendly and helpful ! Was noisey with interstate and hotel rooms which im sorry cause I know my daughter was extremely tired and was crying when I had to step out of my room to get something out if my car and she want...

"Very nice room. Very clean. Great peope."