"I like stays that have a small coffee pot in the room.If you want an early morning cup of coffee here you have to get dressed after 6am and go to the lobby for it. "
"My stay was ok. There was nobody at reception when we arrived and we had to wait there until the personal showed up. Breakfast has not so many choice as it should be."
"I love staying here this was our third time, the only complaint I had this time I did find some old snacks and pieces of food on floor under the bed and couch area, it was not much but it’s something that I did not like. Not that any hotels offer this so it’s not a complaint but I wish places like here that have a pool would have life jackets to use in the pool area as I did forget my sons this time. I do recommend this place and will stay here again. "
"A good place for its price point and very convenient to the PNC Pavilion. Check in was somewhat chaotic. The first person at the desk needed to call for backup. They said they charge a $25 down payment for non smoking rooms, which isn’t on the Hotels.com listing. Still, the people were pleasant. We weren’t expecting luxury. The room was clean with decent bed linens. The A/C worked, which was essential in 90+ degree heat. The bath towels were small and it would be good to have more than 2 in a...
"Ended up staying here after our apartment was being renovated w/o our knowledge. Spoke with representative from Hilton who confirmed that I was able to book this location as a local for my family and I, check in went smooth, staff was very friendly. Room was clean,neat and spacious. Was able to de stress!"
"I came to NC for a convention and booked this place because the host hotel was sold out. Check-in was quick, the service was very friendly and the accommodations were clean and comfortable with a pool - which came in handy due the extreme heat and humidity. I'd stay here again. Free breakfast was a bonus and there are plenty of places to eat and shop in the area. It's also right off the highway exit. "
"While it took some time to get use to the guest kiosk, rather than having a live person at a desk, my overall stay was great. Rooms were nice, clean, and comfortable."
"It was a wonderful room and very clean. It had a full kitchen. The price was very reasonable.
I was shocked that there was no restroom in lobby. That's the 1st thing people need to do after a long ride but we had to wait to check in and use the restroom when we got in our room. But the room was VERY nice!"
"We were greeted by the nicest front desk staff, quickly checked in with no waiting. The room was clean and bed was comfortable. The free breakfast was great! Also lots of juice options. "
"The room was spacious and clean. The TV could be bigger and newer but overall the room was great and affordable. Check in was easy and I asked the lady at the desk where the nearest grocery store is and she politely directed me. She was very sweet. "
"Rebecca at the front desk is truly exceptional! I had some issues over a few days, and she went above and beyond to ensure my next room was perfect. She genuinely made up for the lost sleep and inconvenience caused by the toilet, sink, and missed room service. Rebecca was incredibly pleasant and attentive, making me feel valued and never rushed. She's the main reason I chose to extend my stay with Hilton. She's a tremendous asset, and I'm so glad she's the first person I encounter when I arrive....
