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"Staff very helpful"

"Good food options in the Garden restaurant which was actually tasty. Attentive staff and immaculate hospitality from Prince. Clean and spacious rooms."

"Great value. I added breakfast which was lovely."

"We stayed there because we were flying from Gatwick airport to Toronto. This is the first time I stayed at Sofitel Hotel and amazed with the place. Room was clean bed was very comfortable it was convenient walk to terminal. Only thing I missed is less food options."

"Room was left with pee on floor and toilet bin was full"

"Reception staff were good , however the room was very cold and the thermostat wasn’t working. Brought a portable heater and blankets. They did manage to mend the thermostat but didn’t offer us an alternative room. The dining room also had a problem with heating but overall it was satisfactory"

"Lovely quiet site. Outstanding staff at front desk reception and especially in the dining room."

"Great location right near the Gatwick airport! Lovely staff and in a good area."

"Very comfortable with an accommodating host. Right on a street with shops and restaurants a block away. Very convenient to Gatwick airport."