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"Met every expectation"

"The room standards were not great, as the rooms appeared old by hotel standards. The heating systems were exposed, and a portable air conditioner had been added to the room, which did not give it the feel of a proper hotel room. The supposedly white dressing gowns provided were visibly used, although they had been washed. One of them was also very old and discoloured into brown, so I could not use it. On my first morning, I was also disappointed with the breakfast experience. Some food items...

"Great hotel, lovely food, friendly staff and a comfy bed."

"Wonderful hotel , wonderful staff"

"Easy parking at the front of the hotel, friendly welcome. Loved that the check in was after 2pm! Room was an Exec Patio king which was on the ground floor of the new wing, overlooking the front. Very clean, with toiletries, iron ironing board, coffee machine, kettle, simple but good storage for a couple of nights stay. Shelving for own toiletries in bathroom and great mirrors/lighting. Hairdryer, smart tv. Comfortable bed and pillows, usb ports beside bed, blackout curtains, and patio door with...

"Perfect!"

"Booked this hotel for its location and being able to bring my dog. Room was clean and spacious. Good selection of food available."

"Great stay the hotel has an excellent atmosphere. Staff weee extremely helpful and always happy to assist where they could. Food in the restaurant at night was superb as was the full emglybreakfast. Rooms are small but functional but clean and all that you need. Bed was comfortable shower was great."

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"We have just enjoyed a lovely stay. Room 101 was spacious and comfortable, with splendid views from the big bay window. We were due to dine out but when we saw the menu for the restaurant, Coast, we chose to eat in, an excellent decision because our dinner was delicious! Cooked breakfast also good - plentiful, hot and tasty. Table service which is so much nicer than the breakfast buffets hotels tend to lay on these days. The staff were all friendly and professional. Thank you, we will...

"Wonderful! Breakfast buffet and evening meal was superb. Room fabulous."

"A power cut all day meant that the hotel had to rehouse us at a local hotel. It took hours of time and was a huge inconvenience. The staff were as helpful as possible, but I am pursuing the issue with Novotel."