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"Room itself fine but newly fitted shower tray flooded bathroom - Room service poor as 3 different menus give 3 different times this is available and a 4 Star hotel stopping room service at 8.00pm???? Wnen cold sandwiches came with chips quality was v poor - drie out bread a scraping of butter and over-fried oily chips - definitely not a 4 Star hotel - younger bar tender needs training on customer service and attitude. Housekeeping staff and receptionist great."

"Shower gel bottle was not refilled over the 4 days we stayed. The shampoo was a useful alternative though."

"No wi fi available. . Room basic, with bed ,1 plastic chair ,1 plastic stool no sofa. No amenities apart from a Kettle, no cups but were given.2 paper cups and t and coffee when asked at reception. 2 bath towels but no hand towels. Tiny bar of soap and 2 sachets of shower wash. Bed rock hard and very uncomfortable. When stripping bed in morning, to save cleaners a little time , discoverd why we were pulling at the quilt all night...it was a single quilt sideways in a king sized cover! ...

"Check in and out was easy and simple. Room was a little on the small side, but it’s only a place to sleep. Good brew station with good selection of teas. Tv, hair dryer, iron and ironing board, towels, shower cap, 2 bed side lamps, power sockets in the room. Plenty of space to store clothes. Breakfast was freshly made with an excellent selection. Quality produce. Excellent value for money! Down sides, no mirror in the bedroom (to check clothing or do makeup) Top down shower (from the...

"Large rooms. Helpful staff"

"The hotel is really nice, the twin room we stayed in, although not as big as some, was cosy and well equipped. With a coffee machine and mini bar, a wide screen tv and a fabulous ultra modern wet room, it had everything we wanted in a hotel stay. Reception staff were very welcoming and efficient, and the bar was a small and intimate space to enjoy a drink. The only downside to our stay was the breakfast. The continental selection was brilliant with a wide choice of hot and cold drinks, cereals...

"Loved the room and leisure facilities. Room and bed were very comfortable. Restaurant on Wednesday 22nd April was a comedy of errors. Young lady checking people in was a bit out of her depth. Seemed rushed and really needed help. Waited over 30 minutes to take our food order. When the food came it was very good. Think management need to help this poor girl with more staff in the evening. Breakfast was tasty, but at over £200 per night B&B, expected waiter service and not a buffet."

"very nice staff"

"Stayed here for one night. Location is perfect, 10 minute walk from Lime Street station and roughly 5 minutes from the main city centre. Room was ok sized, did the job. Impressed with the fact that they had Sky and all the premium channels which is something you do not see at a hotel. My only issue was the fact the curtains don’t close all the way so light does come in. Would come back here to stay."

"The staff were very friendly and very helpful. The food was delicious in the restaurant and breakfast was also fabulous."

"In our Family Room, the bedsettee mattress was about 4 inches/10cm lower at the shoulders than the lower part of the mattress. Had to use all the towels to try to level it out a little otherwise their head was far too low!!"

"Large and spacious room very modern if a little basic. Minimalistic wardrobe space and tiny table/ moveable desk. More than adequate for an overnight stay. Included breakfast is simple and basic but very nice . "

"Great location and wonderful quality rooms"

"Lovely modern hotel in Manchester, everything works of an App on your phone, first for me. Very helpful staff showing the ropes, thankyou"

"Rooms where clean and staff was very friendly with a great location. A little difficult to reach staff before check-in time (11am), but this doesn't take away from the overall experience significantly in my opinion."

"Easy to get from Manchester Piccadilly, got in my room on arrival without having to wait. Room was small but clean and ideal as a place to crash while visiting mates in Manchester."

"Lovely service, Stuart a personal favourite with me and my kids. Amazing breakfast! Will return"

"Clean, well equipped family room. Catered well for our dog. Hearty breakfast. Very friendly and helpful staff. Excellent value for money. "

"Clean room liked the idea of two duvets on the bed, all the staff we came in contact with were extremely polite. Good breakfast plenty of choices, I requested veggie/vegan sausage and it was we're freshly cooked for me. Unlimited teas and coffee available during the stay. Would definitely stay again. "

"Had an amazing two nights stay here. The staff were so helpful and very friendly. Nothing was too much trouble. Breakfast was perfect. Will definitely return "