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"Granted, we did only give 5 hours notice of our arrival, but the room was dirty and cold on arrival. No heating in the bathroom and the window wouldn't close properly. No soap and we found dried toothpaste on the bed linen. The table was unwiped and greasy. We requested to move rooms and, as much as it was a better room, it did also have issues. No soap in the bathroom and the light was quite frankly dangerous and didn't not stay lit. We found another review which said the same thing back in...

"Rooms were terrific, staff really friendly and the food was perfect "

"Chef's signature dishes were exquisite, staff was very warm and professional. I highly recommend it. "

"Valentines evening with overnight stay. Check in easy, mostly done online prior to arrival. Room was good size and very clean, hotel situated along side of busy A55, but road noise in room was minimal. Had small lunch and then dinner in the evening, the service from Heather was excellent, full of smiles and attentive, even though it was busy with the amount of staff they had on serving. She just gave that little bit extra that made you feel well looked after and that she care about your...