Search Hotels in Colonia Electricista, Isla Mujeres

"We had a great time during our stay here! A few things that would have made it exceptional would have been; a better Ac unit in the room, better quality food at the buffet, and scheduled room cleaning. To start the ac unit did work in our room just not very well. We had a hard time cooling the room off enough to sleep. Most nights we slept with no blankets due to poor cooling. The buffet has a ton of options but most isn’t worth trying. With the exception of some basic options I’d recommend sticking to the other restaurants which had great food. The last thing that would have been icing in the cake is schedule room cleaning because several times we would come back to the room being cleaned or they hadn’t been yet so we didn’t feel comfortable staying in our room. I only had one person from the staff I didn’t care for. Every other person went above and beyond to make this an unforgettable experience. The beach was full of seaweed but not much could be done about that. The pool was great but there’s only two small pools for the whole family side which at times felt crowded. The views are excellent and we enjoyed being on the top floor with roof jacuzzi. Overall a very fun experience. "

"Fabulous room with incredible view Staff were incredible except 2 members. I was taken aback at how they spoke to me. Other than those 2 the staff were incredible, friendly, helpful, polite, caring the list goes on…:) I upgrade my room for the hire which was fabulous. The only thing I thought strange was out of the 5 nights they only turned down the beds once. Other than that it was a fabulous stay with lots to do. Thank you! "

"Great place"

"I love the resort"

"Algunas areas ocupan reparacion Algunos empleados necesitan ser más serviciales Hacer upgrade algunas cosas en el hotel "

"We had 3 days in Cancun. We didn’t want to go too far down the the hotel strip. This hotel was about 20 minutes from the airport. The hotel was exactly what we were looking for. The room was very spacious. We had an ocean view which was a nice surprise. The staff, restaurants, market, and beach were all great. Made it possible to have a great relaxing 3 days in Cancun without having to leave the hotel. "

"We had a "partial ocean view" which was mostly obstructed. They did offer to let us move, but we were already settled in for our 10 day stay, and happy with the room (other than the lack of a view). Check in was smooth, and they held our luggage until our room was ready at 3pm. On our first day, we met Ramiro, who was serving drinks poolside, and he took care of us our entire stay! The drinks were good, and plentiful. Melchor really stood out as a waiter in the Mexican restaurant. The food was nothing short of AMAZING. The buffet was "ok," but the sit down restaurants were SO GOOD! And, the best part? No reservations required. Sometimes we had to wait a little, but nothing unreasonable. There were enough loungers between the pool(s) and the beach, and we rented a cabana one day with Fernando. He was a great guy who always checked on us to see if we needed anything. I had a massage from Lulu, and highly recommend. My only "complaint" was that there were too many young children in the regular pool. I kept wondering why they weren't on the other side where there were slides, etc. We got splashed several different times. Just what I want-chlorine in my drink. I realize it's a family friendly place, but it would be better if the one pool was "adults only." I would most definitely go back to this resort. I have done all-inclusive more than 20 times, and the food at the Sunscape was hands down, THE BEST."

"This was such a great experience hotel and staff were amazing!!! I will say the only thing that I did not like was communication in regards to the transportation to and from airport."

"Was one of the best vacations so far. Food, beach, pool and activities, bar, shows etc. very very good, highly recommended place. "