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"Very good"

"Lo único que no me gustó fue que hay que dar un depósito casi igual a lo que uno paga por todas las noches, yo no uso TC y no contaba con el dinero para eso entonces afectó un poco mi viaje... pero todo lo demás bien. Los elevadores a veces son difíciles de conseguir por la cantidad de gente."

"Great location, friendly staff. "

"Good"

"Loved everything about our stay! The staff were amazing. There was love music in the lobby most night! The location was perfect! Definitely our go to! "

"All good. Very nice to be able to leave my bag until check-in time. The room is teeny tiny but completely functional and it was nice that I didn’t have to walk all the way up to the 5th floor with my suitcase. Thank you!!! Remember, “walkup” means no elevator. I knew that but others were significantly surprised!!! "

"The staff was very helpful w our stay"

"Very nice, clean, comfortable, affordable room. Thanks!"

"Great stay! No complaints! Comfortable and close to many restaurants and shopping! "

"I was upgraded to a king size bed free of charge, and the room was perfect for my needs. Would highly recommend staying at this hotel to anyone. "

"Clean rooms and friendly, helpful staff. Highly recommend."

"Excellent hotel, perfect location, great room, wonderful staff! Will stay here again!!"

"Great customer service"

"The bag check was lovely and complimentary! Very nice to sightsee without being weighed down. All staff were courteous and helpful."

"Great location and our suite was spacious. Room was also cleaned regularly. They charge an additional service fee per night of stay so take note of that. "

"The room was clean and staff was great. Very welcoming and helpful "

"Hotel was overall great. Staff was great, we requested for our room to be service everyday and never missed a beat! Always well and clean. Thank you!"

"The clubhouse was amazing "

"Great stay at the Empire Hotel for 2 nights. Hotel room was nice and clean, staff is incredible!!"

"I stayed at Arlo Soho in NYC Aug. 6-8. Their Hotels.com profile included free Wi-Fi and gym in the amenities. However, I was charged an additional “resort fee” of $34/day for Wi-Fi, gym, “bike access,” and two cans of water. Ripoff!"