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"The room and bathroom were clean and very comfortable. Spacious. The staff was very welcoming. Great breakfast!"

"Nice, clean rooms. The front desk staff was amazing."

"Staff was friendly and helpful, but the property is run down and disguesting. The owner needs to step up and do better. We stayed 3 nights and if we had other options, we would have left after the first hour. Our room smelled like a stale fart mixed with mold and ciggarettes. The floor was so dirty, our white socks had black bottoms from walking around the room. My husband had to ram his shoulder into the door to get it to open, and there was a giant gap at the bottom of the door that any bug...

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"I have some things to say: 1. The room was super clean, good smell. Just I found two little cockroaches, one in the bed. 2. The woman in the counter was good. 3. This is the “breakfast” they had: bread, muffins, oranges, coffee and cereal. It was not pleasant, I had to eat real breakfast outside every day. 4. The last morning (time to checkout) was one man of the staff at the door literally 11 o’clock when we were emptying the room to go down. I thinks that’s a little uncomfortable. If you’re...

"Cleanliness, temperature, parking were all addiquate. Nice place to stay."

"The property was beautiful. Wish we were staying longer. Great breakfast."

"No problems."

"Clean and efficient, breakfast was free and decent."

"The sheets didn't smell bad"

"Room was clean but carpet needs replacement, multiple stains on carpet, towels, bedding. It was clean, just stained up. The chair in the room smelled like ass, like that homeless person smell. They need throw that thing away. Avg stay 5/10. It will get you by 1 night."

"Great room"

"Aloft Knoxville has set a new standard!!! The staff gave the best customer service! Facilities and amenities were top tier! Clean, modern and comfortable. Complimemtary coffee and fruit was just what I needed to get my day started. I found my favorite hotel."

"Cigarette burns in blanket. Discolored chair and bedspread."

"Okay for a quick overnight stop. Room smelt musty and smoky. Tv didn’t work well, very slow to load and change. Had a ground floor room so had to keep the blind closed due to privacy. Felt like being in a closet. Room was clean."

"Have stayed at this property before. This time the carpet in the hallway had an unpleasant smell. The room itself was fine and served its purpose."

"Very clean and helpful staff. Sue was amazing at the desk. Pool table and soundproof seats make it extra fun."

"The place will be better when the renovations are done."

"We were disappointed with a few things. We got there at 7:33 pm and no front desk check in person was present. Front desk was closed so you have to call them on the phone. Expedia info said 9 pm. The lady that had to come check us in appeared to be a bit put out for having to do it. Front desk wasn't open until 9 am so trying to get info or extras was a bit of a task. No coffee maker or dishes in the room was also unpleasant. Maybe we missed it in the descriptions but I have never been to...

"We wanted to stay here for 2 nights, we left after the first night because we came back to the room and found cockroaches in there. I immediately alerted the staff at the front desk, they didn’t seem surprised about my find, they said they would switch me rooms, (I was not doing that) and we wanted to leave, they told me to email the owner about the issue, I did and haven’t heard back."