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"The hotel is beautiful, room was so pristine, well thought out and super comfortable. Every single member of staff was polite, friendly and professional. Breakfast was everything you could hope for too. AMAZING! "

"Brilliant reception "

"Quick and friendly check in. Option of having lower or higher floor. Clean room verycomfy bed"

"Staff were friendly "

"Beautiful hotel with top quality food and great staff"

"Spotless room, welcoming reception staff, excellent breakfast selection. Couldn’t fault our stay. "

"Clean room with comfy bed, friendly FOH staff. Easy walk to the train station for those commuting for work. "

"Stayed at Genting Hotel for 1 night as was visiting Birmingham for friend's wedding, and my husband and I had an incredible time! The room was lovely, spacious with a really comfortable bed and ESPA toiletries, the spa was also a lovely treat in the morning, but the highlight had to be the staff! Especially Tamzin, I called reception late at night as I had been caught out (if you know what I mean), and she came up to my room with a little goodie bag full of feminine hygiene products, as well as...

"Great room easily accessible to Jewellery quarter "

"Lovely room "

"Clean Rooms, excellent facilities and very professional staff. "

"Excellent period hotel with very accomodating staff"

"Super friendly staff, room was really clean, check in staff member gave us 2 complimentary drinks as it was my wife's birthday. Would recommend and definitely stay again. "

"Really pleasant hotel staff. All facilities were working. Excellent stay"

"Very helpful staff on Reception, in the Spa and Housekeeping. "

"Lovely hotel and really enjoyed using the pool and gym."

"Lovely room, warm and comfortable. Staff welcoming "

"Prime location right in the heart of central Birmingham, immediately next to the Museum, across Victoria Square from New Street, the Bullring, & Grand Central, at the edge of the Jewelry District & Gas Street Basin, & minutes from the theaters, the library, & convention center. Friendly staff, clean rooms, hot water. Can’t beat the location!!"

"Yes room spotless staf amazing "

"Great hotel, early check in, great service, shower was amazing! 100% recommend "