Search Hotels Near Cinemark Tinseltown Rochester, Rochester

"No ice in the hotel. Every ice machine was broken. Refrigerator and microwave missing from the room. Shower curtain missing from the room. Could not shower. 2 towels for 4 people. Would not recommend this hotel "

"Everyone was so helpful and friendly. Janine (I believe that was her name) was incredibly accommodating. Would definitely stay here again. "

"Our room had a weird smell, the shower leaked and there was no hot water the last morning."

"We were picking up a puppy and needed to fly back to California the next day and the room was perfect for our needs. They have a little mini-mart near the front desk that was super helpful. Room was clean and the front desk clerk was very friendly. The only negative was that the fire alarm went off and we were on the third floor—it seemed like the real deal for a minute and everyone piled into the hallway in their jammies. It scared the bejesus put of the puppy. That problem was most likely caused by a guest smoking in their room, so we didn’t hold it against the hotel."

"This is our favourite hotel in Rochester, hands down! It's quiet, clean and the towels are plush. The breakfast is a favourite, both the food and the space."

"The staff is super sweet and responsive! The breakfast is not so good, so bring breakfast snacks. :P"

"Very dated, soap containers coming off the walls. Breakfast was mediocre. Had to microwave anything to be hot. "

"Didn't drive "

"My husband had to take a quick trip as his father passed away recently. After a very long day of making funeral plans he checked in to the hotel only to be put into a room that had large holes in ceiling with leaky pipes. Exhausted from the day he stayed the night. He checked out in the morning and ask the receptionist if they knew of the hole in the ceiling and they said yes. So somehow this hotel thought it was appropriate to put someone in that room. He was suppose to stay two nights, he checked out early. We aren’t familiar with Rochester and the area of this hotel is also very bad. The hotel and hotels.com refused a full refund. This is the first time I’ve had an issue with hotels.com and it’s appalling they were unreasonable with us after choosing to be affiliated with such a terrible hotel. Would never stay here again. "