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"It was the uncomfortable bed/pillows, the fire alarm going off at 5am that wouldn't stop and the long power cut the next day when i needed to work that caused me to leave a bad review."

"Really friendly staff, nice location and enjoyed the use of the pool/spa facilities Room was comfy but a bit dated and bathroom could do with a refresh Very accommodating for families"

"All excellent"

"What a beautiful inn. It’s quiet and the staff are all very friendly. I stayed there one night and chose it because of its proximity to Kynren. It was about a 15 minute drive from their car park. So convenient! Especially when you’re getting out of the show at 11 o’clock at night. Their breakfast in the morning had lots of options, both hot and cold. I wish I could’ve stayed longer in the area."

"Convenient, clean room, and nice people."

"Had a two night stay in Room 1. Staff all friendly and helpful. WiFi was on the blink.so not available on our room. They said they needed to fix it. Room was spacious. Lovely bathroom but lighting in both room and bathroom could be brighter. Water hot but found controls on shower difficult to adjust. Tea making facilities all good but I brought my own herbal tea - only standard tea available. Small bottle of still and sparkling water provided."

"Very pleasant stay with an excellent restauranr"

"Good food , clean room, free parking, good staff to support you for check in and ask any information "

"Perfect for a two night stay. Comfortable room with a good breakfast."

"Lovely one night stay. The Sunday lunch was delicious, the room was lovely with a huge round bath. Staff were all helpful and friendly. Nice breakfast. I'm sure we'll return. "

"Good room for the price"

"Great place to stay for a trip to Durham. Close enough to the centre but far enough that you’re in the countryside, with beautiful views. Immaculately clean, friendly staff and great food."

"The building has been renovated to a very high standard and kept the original structure intact, preserving the architectural features of the former council chambers. The staff were excellent, the food delightful and the bar experience benefitted with the unique surroundings."

"Pleasant stay. Clean room. A not too loud alarm did disturb our sleep a little but it must have been nothing untoward? - fire regulations said to wait in bedroom until otherwise advised... fortunately no such advice was forthcoming!"

"We had a poor experience here. The heating in the cottage didn't work, so we were uncomfortably cold throughout our stay. We asked for help as soon as we checked in, but the host was unresponsive. There were small beetles in the bed, there was a leak from the base of the toilet, and the front door lock was faulty, so locking and unlocking the front door was tricky. Everything felt damp. We haven't heard anything back from the host when we identified these issues."