Holiday Homes in Chile

"Muy mala experiencia, teniendo confirmacion y reserva por mail de hotels.com , al llegar a pucon, llame para informar que llegaria mas tarde de lo informado y me dicen del hotel que mi reserva no existia y que ellos no trabajan con hotels.com. llame para que me solucionaran el problema, hable mas de 10 veces y aprox 4 horas con hotels.com y no tuve solucion. Quede con mi familia en pucon abandonado sin posibilidad de ir a otro hotel o cabaña ya que estaba todo full. Tuvimos que dormir la prinera...

"The appartment was really really dirty and there was one room with no windows, that was not shown on the pictures. The person in charge said he would wend a cleaner but anyone showed up."

"As an American traveler, I realize my expectations are different from local standards, so I'm rating this property with that in mind. By the standards I'm accustomed to in the United States, I would have rated this property 1 star. However, recognizing that expectations and accommodations may differ in Chile, I'm giving it 3 stars. I'm genuinely trying to be fair and take those differences into account, even though, for me, this was not a particularly pleasant experience. The home is spacious...