Chichibu Packages (Flight + Hotel)

Good first stop for the night, staff were super friendly and check in was seamless. It had a convenience store in the lobby with lots of great food options and any supplies you might have forgotten to bring. Good location with a free shuttle to and from the airport but also just a quick taxi ride if your timing doesn't line up and you don't want to wait.

Room was comfortable. Staff was helpful. Had a good night rest

Everything was great it was just too far from all activities. Two stars taken off just for location. Everything else was great. Small store inside with snacks and simple things, about 50% markup from stores in Narita. No lotion in rooms so good to have store to buy. Restaurant in hotel, simple good food, average price, no complaints. Buffet breakfast with Japanese foods, wide selection, delicious, good quality, definitely best perk of hotel. Room clean and comfortable, plenty of room. The water pressure is amazing. Best showers EVER. Very basic amenities, less than most other hotels but still good. Lovely koi pond to look at while you have breakfast. Staff all friendly helpful and professional. The hotel woul be a zero if it didn't provide the free shuttle. Very important feature it offers. Shuttle runs once an hour to airport once an hour to Narita station. Unfortunately if you fail to plan it well this means you will need to wait an hour for the shuttle and then further time to travel to your destination from Narita station. I got tired of the long travel times quickly and just explored Narita and didn't bother going to other cities. Also the shuttle ends at 9-10 depending on where you leave from, so the one day I traveled to Tokyo I had to get a taxi back to hotel. Very reasonable at $17 for the ride but would quickly add up if done frequently. I missed having a hotel in walking distance of public transit so i would not recommend this hotel for a long stay.

The room is clean, but appliances are dated.

We appreciated the staff, the clean room and amenities and the Japanese restaurant. We enjoyed our stay.