New Otani Hotels hotels in Chiba

"The check in process was easy. Staff directed to a screen to allocate the room key. Room is tiny and internet is only accessible from room. Laundry services on bottom level, with small and very basic gym (treadmill, rower, bike, dumbbells and a single bench). The laundry room often smelled due to the heat, microwave in the same room, and close proximity to the public spa. "

"Easy check in, staff were so helpful. Restaurant staff not the nicest "

"Perfect time"

"My stay was excellent from the start to finish. The reception staff were incredibly helpful ,accommodating, making checkin and out and other inquiries seamless. The room was spotless and the temp was perfectly set up for comfort. Transportation was also hassle free especially the shuttle service to Disney. Drivers were very polite and always on time. I enjoyed the breakfast as well- there were so many options to choose from. Servers were also polite and helpful showing me how to use the machines. Overall I had a wonderful experience and would definitely recommend and stay here again."

"Convenient, reasonable and nice breakfast "

"The staff were wonderful and welcoming. Will be recommending to others and pray you all stay safe 🙏❤️ Thank you so much for a fantastic stay! "

"Nothing "

"Room was nice. Onsen usage is not included unless you the package that includes it. Not as nice as the other properties, you can do worst."

"Loved the hotel, the staff was so amazing and helpful. We are a family of 5 and the garden room was perfect for us. We enjoyed our stay 100%."