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Reviews of Diamond Park Inn Chiang Rai Resort

4 out of 5
Diamond Park Inn Chiang Rai Resort
74/6 Moo 18 T.Robwiang, A.Muangchiangrai, Chiang Rai, Chiang Rai

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 112 reviews" "
Rating 8 - Good. 57 out of 112 reviews" "
Rating 6 - Okay. 19 out of 112 reviews" "
Rating 4 - Poor. 10 out of 112 reviews" "
Rating 2 - Terrible. 3 out of 112 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bob

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property should be 3 star at best. Fake orange juice and cheap products for breakfast think they are dying as a hotel and trying to cut corners. No lifts. In need of a major refurbishment everything to old and a little run down. I can see it might have warranted a 4 star 10 years ago but by todays standards its not up to the quality of a 4 star or of 4 star service. Leaky bum guns. Lights that do not work. Old aircon systems. Bed was clean but linen marked.
Stayed 2 nights in Aug 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, and conveniently located
My Thai wife and I stayed at the Diamond Park Inn a year ago and decided to return this year during a short visit to Chiang Rai. The rooms are comfortable, spacious and the hotel is very reasonably priced. It's not directly in the middle of the night plaza area, but still within walking distance, and it's quieter than right in the heart of that area. The pool is nice and the staff is friendly. Our room had a minor plumbing problem in the toilet when we checked in, but a maintenance man came right over and took care of it with no delay. The breakfast area is very pleasant with seating both in- and outdoors. While the breakfast isn't exceptional, it is more than adequate, and the coffee machines brew very good coffees, cappuccinos, etc. All in all, the Diamond Park Inn is very good value for the money.
Stayed 2 nights in Apr 2023

8/10 Good

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In whole all was satisfactory
Stayed 2 nights in Feb 2023

10/10 Excellent

Martin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good value …nice pool and short walk to the Night Bazaar.
Stayed 4 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
We had a very nice three-night stay. The double room we wanted wasn't initially available but the hotel nicely moved us to the double after our first night. The rooms are spacious and clean, and the hotel is actually a closer walk to the Chiang Rai night bazaar than the guides indicated. The pool is nice, the staff helpful, and the included breakfast was also better than we anticipated. All in all, great value for the price; we would stay there again.
Stayed 1 night in May 2022

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay for the money. Only had one problem. No elevator and I was put on 3rd floor. If you don’t mind walking 3 flights of stairs coming and going, fantastic, quiet place.
Stayed 2 nights in Apr 2022

8/10 Good

Barrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2022

8/10 Good

Rhett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice surprise
I nice surprise in the middle of nowhere in Chiang Rai. The “resort” has a number of buildings, a really nice breakfast restaurant and a great pool. Bathroom was nice, room was ok (bed was a little firm) and couldn’t ever actually work out how to turn the a/c off. All up these are first world problems. I don’t expect much but was pleasantly surprised.
Stayed 3 nights in Dec 2021

10/10 Excellent

AMIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was out dated and old, but very clean and nice staff
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 5 nights in Jan 2020

4/10 Poor

Anne

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was fast. Close to a 7/11. Friendly and helpful staff. Delicious breakfast buffet. Super clean rooms and no mosquitoes in the rooms.
Stayed 3 nights in Nov 2019
Response from mam on 22 Dec 2019
Thank you for choosed to stayed with us. We trust your stay will be enjoyable and hope that you will comback in the future. We look forward to seeing you on your next trip.

4/10 Poor

Mike, New york

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pictures far from reality!!! The toilet is inside the shower!! And the shower was clogged, everything looks old in the room. Restaurant is clean and has a nice breakfast buffet.
Stayed 1 night in Nov 2019
Response from mam on 22 Dec 2019
Thank you for stayed with us and apologize for the inconvenience in your stayed this time. We will give your feedback to the relevant department heads. We going to improve and develop in the further.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
While the hotel was nice enough and pleasant, the pool was good and the room was cleaned. The breakfast... well the eggs every day were cold. The Asian food was always hot but the eggs where cooked and left out, unlike alot of hotels I have been too who cook eggs on request. Room was ok, had free water, toiletries and fridge. No in room safe though
Stayed 6 nights in Jun 2019
Response from mam on 15 Jul 2019
Thank you for using our hotel service. A chance to come back for a new stay.

10/10 Excellent

Wan Pow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable 2 nights stay.
Value for money. Breakfast was good. Down points are, a bit far from shopping mall, night market & walking streets , also no hot water for showers in morning before checkout.
Stayed 2 nights in Jun 2019
Response from mam on 15 Jul 2019
Thank you for the breakfast. As for travel to the night market The hotel has a car service to get a chance to come back to use the new service.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from mam on 15 Jul 2019
Thank you for using our hotel service. A chance to come back for a new stay.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well rested and a delicious breakfast
My wife and I had been traveling for 56 hours by the time we arrived at the hotel by taxi sometime after eight o'clock in the late evening. We booked this hotel almost a week before. Our journey to our destination was still to continue the next day and we knew we would need a good night's rest after sleeping in airplanes and airports. We liked the hotel and we awoke the next morning refreshed. Breakfast was included and it was a delicious breakfast buffet. Many choices. Clean. Good service. If the price is right again as it was when we booked for this night, we will stay again.
Stayed 1 night in Apr 2019

6/10 Okay

Rudy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

Lynn

Disliked: Staff & service, property conditions & facilities, room comfort
The worst hotel we’ve stayed at!
Read reviews about this hotel and people gave it an excellent. Not sure if we were in the same hotel. The Hotels.com pictures do not match the room we booked. The room was old, dark and worn. There was only one plug that worked with no lights around the bed. There was no hot water in the bathroom sink. That’s just the room! The staff were really poor. No quality customer service at this hotel. They never acknowledged our presence; not even when we left did they look up from their phones. The hotel catered to large bus tours and if you arrived for breakfast at the same time as the tours it was loud and chaotic. There was no Western breakfast other than a dried up fried egg that looked like it had been cooked days ago. This was by far the worst hotel we’ve ever stayed in! We had pre-paid, big mistake, so we couldn’t leave. We left anyway after the third day and went down the street to a nice guest house. Not worth the price!! Hotel.con should review their pictures of this hotel.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Feb 2019

4/10 Poor

Jonathan

Disliked: Staff & service, property conditions & facilities, room comfort
I wont return to this hotel,better value elsewhere
Very basic room, no info about hotel or ChiangRai in the room. No lift is a major drawback and why I will not visit the hotel again. Doormen very friendly, checkout staff poor. Hot breakfast food was all cold, not worth the money
Stayed 1 night in Dec 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleaners wait until 9am. It’s our holiday
Nice place to stay and outstanding to bring family to so much room around the hotel to kick ball maybe and the pool was great size. Staff seemed friendly and happy. Breakfast was better than most places I’ve stayed in Thailand. Good location being close enough to walk yet far enough away from all the noise. I have only one problem and it’s seems to occur often is the cleaning staff are not taught to respect the guests with the noise they make. I think 6am in the morning to be calling out joking in the corridors on the two way radios waking guests is truly unacceptable. Seems they want to wake you to get you out so they can clean. They do not try to be quiet. Quite the opposite.
Stayed 2 nights in Sep 2018

10/10 Excellent

Judy, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good facilities
We spent a night at Diamond Inn on our way to Laos. Close to Bus Station 1, comfortable room with lovely swimming pool, easy to walk to town centre and nearby restaurants. Easy check-in process, friendly staff
Stayed 1 night in Aug 2018

10/10 Excellent

Sze Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect
Although the staff on reception could have better English, they were friendly and happy. The location is perfect and everything is very clean. I would definitely stay here again.
Stayed 5 nights in Jul 2018

8/10 Good

Olle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mark, Alberta Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very good and nice to have a pool on the crazy hot days. A little walk to the down town, through the back street / alley but all was good.
Stayed 3 nights in Apr 2018

8/10 Good

Werner

Liked: Cleanliness, staff & service, room comfort
The hotel is a nice place with a breakfast with a big variety. They only had one night lamp and that one didn’t work.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
黑店
MOB5

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to downtown
Excellent service. Nice breakfast. Room is nice and spacious. Mattress is hard
Stayed 1 night in Feb 2018

2/10 Terrible

kaz, Thailand

Disliked: Property conditions & facilities, room comfort
Very old hotel
Very old room and equipment was poor It room's value was about 500THB level in Thailand
Stayed 2 nights in Dec 2017

8/10 Good

Dr. Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

diamond, ok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stay
A bit disappointed

4/10 Poor

Gek Neo Agnes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The toilet is slippery as no partition it is so wet. The mattress is uncomfortable and the bedsheets and pillow cases worn off

8/10 Good

Ming Chak

Liked: Cleanliness, property conditions & facilities, room comfort
clean and tidy
amazing place

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was not happy with the wardrobe, it was to short to hang clothes and there are no draws for underwear.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was good, but the walk to town is about 15 mins in dark street

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jose Carlos

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Micheline, Chagrin falls

Liked: Cleanliness, staff & service, property conditions & facilities
Oasis from the heat.
Hotel very nice. Well kept. Mattresses though we're on a platform so it was not easy to get in and out of bed. But they were firm, which I like. The pool was great to cool off from the heat. They had a restaurant. Breakfast was buffet style. Ok. We had dinner the first night and it was so so. Very quiet neighborhood.oasis

6/10 Okay

Gek Neo Agnes, Singapore

Our stay
We have stayed here before, nothing fanciful, just an overnite stay is OK. Don't expect to much.

8/10 Good

STEPHANE, La rochelle France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love That hôtels
Very Nice hôtel Buildings Park swiming pool Rooms restaurant superb Situation idéale Price very good. Wi-fi no good.tv no good: no choice BAD quality Bathroom:could be better no hot water to shave littlbit too old

8/10 Good

Wayne, Napier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Nice and central location. Nice pool great breakfast. Very helpful staff. Great value for money

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel is clean, near to the night market.

6/10 Okay

John, Melbourne

Disliked: Staff & service
Big, clean quiet room + pool in city centre.
Good clean room in a quiet area about an easy 10 -12 minutes walk from Night Bazaar. Plenty of parking and nice pool.Better if you are driving otherwise a little bit out of the way unless you enjoy walking!

6/10 Okay

Gek Neo Agnes, Singapore

Disliked: Cleanliness, room comfort
An experience stay
We feel this is a budget hotel so not much can be expected. It was just for one night it is ok, not acceptable to stay more nights.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Quite place in CHAING RAI
Bon hôtel au calme 10 minutes de marche du centre ville. Literie à revoir . Pas de coffre fort dans chambre et réception de l'hôtel.
Stayed 5 nights in Jan 2024