Search Hotels Near Chestnut Hill Reservation, Boston

"I woke up several times during the night because of the highway noise. The staff also did not explain any of the hotel facilities or amenities during check-in, which is something most other hotels usually do. In particular, one male staff member at the front desk was extremely unfriendly. I visit Boston often and have stayed at many different hotels here, but this was by far the worst experience I’ve had. I will never stay here again."

"Accommodating staff and good location."

"It’s good for 1 night & looking for bed to sleep is perfect but don’t expect the good quality your looking for."

"Terrible service and conditions. Several flights of stairs, no staff to help. When a staff member did show up on my third day I asked for a blanket because it was cold and he told me they don’t have them. No cups, dirty sheets, a bucket under the sink to catch the leaking water from the pipes. The property is not maintained well no phones for emergencies and five flights of stairs and I wasn’t even on the top floor.. Not ADA compliant. Hairdryer didn’t work. Breakfast is a granola bar or packet of instant oatmeal. No please to sit and eat. Threadbare towels. They don’t make the bed."

"Very nice stuff"

"When I checked in, the gentleman handling the process was very courteous and polite. Explained everything in detail. The second day, I had a whole different experience; as I was approaching the reception, a man saw me and immediately left his post and went into a side room. Waited few minutes and went to call him. He acted upset that I called him and was very grouchy with short responses to my questions. Not good. The breakfast food quality was not good. I and another table ordered smoked salmon. Salmon arrived frozen. Both tables complained but nothing was done. This beautiful hotel that has rooms like a Four Seasons hotel, dilutes that beauty and serenity with these issues. "

"Great hotel with complimentary shuttle around the city"

"Staff at front desk are so clueless although I paid true Expedia they charged me full price on check in when I mentioned I have paid true Expedia she said she will credit me, on checkout the charges me full prices on my credit card again when I mention she argued with me tha No she only charged me 81 dollars when I showed her my credit card she told meat is wrong I had to call me credit card comp at and file fraudulent charge on the two charges "

"It’s not the prettiest hotel but it’s clean and convenient. Parking and access was very easy."