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"Very clean room and parking"

"What a fantastic staff! Front desk clerk was one of the best I have ever encountered. Friendly, helpful, cheerful, couldn’t ask for better."

"Breakfast was very well stocked at all times. Very nice staff and the hotel was good for the price point."

"Everything was just as expected, no problems at all!"

"Front desk staff was very accommodating. She was kind to let us check in as soon as rooms were cleaned. We traveled from California and were very sleepy and that made our stay more enjoyable."

"Older hot has character."

"Clean room"

"."

"!"

"I was made to believe that they had several cribs, but when I got there I was told they only had two and both were out. The clerk was extremely rude about it. When my room was done, they did not vacuum and one of the beds was not done."

"The room was excellent! Very comfortable. Just like being home!! The two breakfasts served were over the top!! Gourmet service!! Juice and coffee were great. Great vibes were given off during the whole visit!! Next time in Springfield, we be staying with Namoi!!"

"Convenient and clean."

"The building, grounds and room were all very nice. We enjoyed the breakfast also. However, our bathroom in 317 needed cleaning where the wall and tub meet the floor. Also the shower curtain was too long and dirty at the bottom and we did not want it in the same water we had to stand in when showering. As you know typically during a shower water does accumulate on the tub floor. Also the drain in the sink was sluggish. Everything else was good."

"Everything was absolutely what we needed and perfect! My only dislike was when we checked in. I just feel if you are the r to great guests and welcome them then you should and give the details of breakfast and just shoe some hospitality is all. The checkout staff was absolutely awesome! I would stay again as this is a great location."

"Was never able to check in. No staff available"

"all good"

"Very clean rooms, quiet place, lovely view of trees. Breakfast had a wide variety to choose from. I will return if I come back to area."

"Y"

"Clean room and well-maintained area. Easy parking in and out. Close to all Great Barrington and Berkshire venues. Helpful and courteous staff."