Six on-site restaurants offer culinary adventures while the indoor pool area provides a perfect retreat with comfortable sun loungers for post-meal relaxation
Located in central Chengdu, the Waldorf Astoria offers diverse dining options and a family playground. Enjoy spa treatments, quiet time by the indoor pool, in-room WiFi, a library, and helpful multilingual staff.
Located on a lake, Waldorf Astoria Chengdu is in Wuhou neighbourhood and is connected to a railway/underground station. Jinli Street and Wuhou Temple are notable landmarks, and travellers looking to shop may want to visit Chengdu IFS and Taikoo Li Shopping Center. People's Park and Wide and Narrow Alleys are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as swimming. Visit our Chengdu travel guide
Located close to Jinli Street and Wuhou Temple, Waldorf Astoria Chengdu provides a corner/local shop, a terrace and a shopping centre on-site. Treat yourself to aromatherapy, a body scrub or a deep-tissue massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Chinese cuisine. Fitness classes and Pilates classes are offered at the gym; Waldorf Astoria Chengdu also has a coffee shop/cafe, a playground and dry cleaning/laundry services. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as car hire on-site and a bar.
You'll also enjoy the following perks during your stay:
An indoor pool, along with sunloungers and a lifeguard on site
Free self-parking
Buffet breakfast (surcharge), tour/ticket information and a reception hall
Concierge services, wedding services and a porter/bellboy
Room features
All 289 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
Highchairs, children's dinnerware and free infant beds
Hypo-allergenic bedding, pillowtop mattresses and down duvets
Bathrooms with rainfall showers and designer toiletries
LED TVs with cable channels
Wardrobes/cupboards, mini fridges and electric kettles
Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 296.70 for adults and CNY 148.35 for children
3 restaurants
A bar/lounge
A coffee shop/cafe
Couples/private dining
Restaurants on site
Brasserie 99
Infinite Luck
Limited Edition - Grill
Limited Edition - SIP
Peacock Alley
Things to do
Designer stores
Fitness classes
Full-service spa
Gym
Indoor pool
Pilates classes
Playground
Sauna
Shopping centre
Steam room
Yoga classes
Family friendly
Children's dinnerware
Grocery/convenience store
High chair
In-room cot
Indoor pool
Laundry facilities
Lifeguards on site
Mini-fridge
Playground
Rollaway/extra bed (surcharge)
Soundproofed rooms
Stroller
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business centre
Conference centre (20,452 square foot of space)
Meeting rooms
Outdoors
On a lake
Pool loungers
Terrace
Full-service spa
6 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Area rugs in room
Lift
Smooth flooring in public areas
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways
More
52 buildings
52 floors
Art Deco architecture
Ballroom
Banquet hall
Built in 2017
Communal living room
Designated smoking areas (fines apply)
Lifeguards
Reception hall
Room amenities
Bedroom
Blackout drapes
Down comforter
Free cot
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
LED TV with cable channels
Pay films
Food and drink
24-hour room service
Champagne service
Electric kettle
Espresso maker
Free bottled water
Free minibar (limited items)
Mini-fridge
Paper towels
More
Air conditioning
Desk
Desk chair
Free daily newspapers
Free local calls
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 408.0 per day.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 296.7 for adults and from CNY 148.35 for children
Rollaway bed fee: CNY 408.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Chengdu
Waldorf Astoria Chengdu Hotel Chengdu
Frequently asked questions
Does Waldorf Astoria Chengdu have a pool?
Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.
How much does it cost to stay at Waldorf Astoria Chengdu?
As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Waldorf Astoria Chengdu on 26 Apr 2026 start from ฿5,210, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Waldorf Astoria Chengdu pet-friendly?
No, pets are not allowed at this property.
How much is parking at Waldorf Astoria Chengdu?
Self-parking is free at this property.
What time is check-in at Waldorf Astoria Chengdu?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Waldorf Astoria Chengdu?
Checkout is at noon.
Where is Waldorf Astoria Chengdu located?
Located near the airport, this family-friendly hotel is within 6 mi (10 km) of Jinli Street, People's Park and Wuhou Temple. Chengdu IFS and Wide and Narrow Alleys are also within 6 mi (10 km). Financial City Station is 10 minutes by foot and Hi-Tech Zone Station is 17 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Waldorf Astoria Chengdu Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.2
Location
8.8
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 51 out of 74 reviews
10 - Excellent
51
Rating 8 - Good. 12 out of 74 reviews
8 - Good
12
Rating 6 - Okay. 4 out of 74 reviews
6 - Okay
4
Rating 4 - Poor. 3 out of 74 reviews
4 - Poor
3
Rating 2 - Terrible. 4 out of 74 reviews
2 - Terrible
4
Reviews
Verified
10/10 Excellent
Chin Wee
5 Jan 2026
Liked: Cleanliness, staff & service, amenities
Cleanliness, comfortable, perfect view, grand interior
Everything was perfect! The breakfast was unbeatably great, the room was nice, the view was amazing. I would definitely come back again, and recommend to friends.
This hotel is exceptionally grand, opened in 2017. Great services, rooms are fantastic. Lobby at 50/F, little problem with the room lock at first night, problem fixed within minutes. Will stay again if visiting Chengdu
Very pleasant stay at the Waldorf hotel in Chengdu, extraordinary experience before check-in already: I contacted the hotel requesting a high-floor room with nice view as I am celebrating 80-th birthday with mom. The booking staff replied swiftly and arranged everthing as requested with even a nice surprise: a birthday cake and warm decoration in the room. In general, all staffs are very friendly all the time. Breakfast offers various cuisine. Definitely my choice for next time in Chengdu again!
Great stay with Waldorf! It has a big mall beside that meets all basic food needs. Special mention to Miya, who often superb recommendation and check in with us regularly during our stay.
Only downside is the location of the hotel which is slightly far out from downtown but it not an issue with didi easily available.
One of the best hotels I've ever stayed at. Amazing restaurant (infinite luck), amazing breakfast, great gym, perfect room, the park nearby is great for jogging, I loved everything. Fully deserves 5 stars or more
Staff need training. Such a valuable brand has been ruined by poor customer service. Even duty manager at check in having trouble to communicate. Now you can imagine the rest of staff. Will not recommend this hotel to any international travelers.
DHILLON
Stayed 1 night in Apr 2025
Verified
6/10 Okay
Rosy
23 Dec 2025
Liked: Staff & service, amenities
Impeccable service on my arrival. As a foreigner, not too savvy on how to get internet to pay my DiDi. Zane at Waldorf helped me use his personal hotspot to get me on internet to use Alipay. Albert from Waldorf helped me buy eSIM, helped me make all reservations, making everything at ease for me. Their concierge services are something above and beyond. As for the hotel itself, not too keen on. First of, once you stepped out of the elevator walking to your room, smell of cigarette smoke was all over my face. Terrible! The thermostat cannot be adjusted. The lowest I can go is 23 degrees, which was too stuffy for me. They could only bought me a fan to compromise. I stayed at 36th floor with panoramic view, the carpet in the room was very dirty and can tell by the dark spot in heavy traffic area. Maybe their other floors are of better quality but, they didn’t give me this impression. Was staying at this hotel for 4 nights and I have to thank you once again for their customer services.