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Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base

5.0 star property
Travelers find serenity at this Xindu retreat where spa treatments soothe tired muscles and three restaurants serve authentic Chinese cuisine

Choose dates to view prices

Crowne Plaza Chengdu Panda Garden invites guests to relax in Xindu. Enjoy Thai massages and facials at Sense Spa, savor Chinese cuisine at three on-site restaurants, swim in the indoor pool, and stay connected with free WiFi. An area shuttle makes exploring easy.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿1,883
฿2,196 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Living Dining Areas)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Living Dining Areas)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Panda Theme)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Panda Theme)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, blackout curtains

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Club lounge access

Combined shower/bathtub, free toiletries, bathrobes, slippers

Standard Room, 1 King Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Panda Theme)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed (Panda Theme)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Combined shower/bathtub, free toiletries, bathrobes, slippers

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room

Minibar, in-room safe, desk, blackout curtains

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Combined shower/bathtub, free toiletries, bathrobes, slippers

Standard Room, 2 Single Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 2 Single Beds

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฿1,750 total
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About the area

Located in Xindu, a neighbourhood in Chengdu, Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base is near theme parks. Wenshu Monastery and Eight-Sided Fortress Historic Ruins are local landmarks, and travellers looking to shop may want to visit Taikoo Li Shopping Center and Chengdu IFS. Visit our Chengdu travel guide
Map
Poly Park 198, 1980 S. Shu Long Blvd., Xindu District, Chengdu, Sichuan, 610503

What's nearby

  • Giant Panda Breeding Research Base showing forest scenes, land animals and zoo animals
    Chengdu Research Base of Giant Panda Breeding
    5 min drive - 5.1 km
  • Ancient and modern buildings on Chunxi Road, Chengdu
    Taikoo Li Shopping Center
    15 min drive - 18.0 km
  • Sichuan Conservatory of Music
    9 min drive - 9.5 km
  • Chengdu University of Technology
    10 min drive - 10.8 km
  • Guihu Park
    10 min drive - 9.8 km

Getting around

  • Sanhechang Station
    5 min drive
  • Qingbaijiang East Railway Station
    19 min drive
  • Chengdu (TFU-Tianfu Intl.)
    68 min drive

Restaurants

  • 宽席 (Sumptuous Feast)
    5 min walk
  • 乐山夫妻烧烤
    8 min drive
  • 弥远咖啡Miyuan Coffee
    7 min drive
  • CHAGEE 霸王茶姬
    12 min drive
  • 竹韵餐厅 Bamboo Restaurant
    5 min drive

About this property

Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base

Luxury hotel located in Xindu
Consider a stay at Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base and take advantage of a nightclub, a terrace and a coffee shop/cafe. Indulge in a manicure/pedicure, a Thai massage and hydrotherapy at Sense Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Chinese cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), airport pick-up service (surcharge) and luggage storage
  • Barbecues, a ballroom and free newspapers
Room features
All 345 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle at scheduled times for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: CNY 138 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe 198
  • Canal Luna

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,873 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 138 per person
  • Airport shuttle fee: CNY 500 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: CNY 500
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Chengdu Crowne Plaza
Chengdu Crowne Plaza Panda Garden
Chengdu Panda Garden
Crowne Plaza Chengdu Panda
Crowne Plaza Chengdu Panda Garden
Crowne Plaza Panda Garden
Crowne Plaza Panda Garden Chengdu
Crowne Plaza Panda Garden Hotel
Crowne Plaza Panda Garden Hotel Chengdu
Crowne Plaza Chengdu Panda Garden Hotel

Frequently asked questions

Does Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base on 30 Mar 2026 start from ฿1,883, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base?

Checkout is at noon.

Does Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs at scheduled times. A fee of CNY 500 per vehicle applies.

Where is Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base located?

Located in Xindu, this luxury hotel is within 6 miles (10 km) of Sichuan Conservatory of Music, Mt. Fenghuang Park and Chengdu University of Technology. Guihu Park and Southwest Petroleum University are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Chengdu Panda Garden by IHG - Near Panda Base Reviews

9.0

Wonderful

9.4

Cleanliness

7.6

Location

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 97 out of 152 reviews
Rating 8 - Good. 36 out of 152 reviews
Rating 6 - Okay. 15 out of 152 reviews
Rating 4 - Poor. 3 out of 152 reviews
Rating 2 - Terrible. 1 out of 152 reviews

Reviews

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall a very good experience, staff friendliness, good breakfast, only AC in room at times not strong enough!
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Xiao Fan provide a good service for us. Thanks
Stayed 1 night in May 2024

10/10 Excellent

Jason Marc

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel and wonderful service.
Stayed 1 night in Dec 2024

10/10 Excellent

Kam-por Tomy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is huge and well decorated, staff are very kind and helpful. Room is clean. Amenities are very good
Stayed 6 nights in Aug 2025

6/10 Okay

Elton

Liked: Cleanliness
Property stayed free shuttle - didn’t exist, outdoor pool was a splash pool that was in a poor state of repair. Great for the wedding market but for tourists best find somewhere more central
Stayed 2 nights in Sep 2025

4/10 Poor

Fred

Disliked: Staff & service, amenities, property conditions & facilities
This hotel needs serious renovations, and perhaps being more accommodating to foreigners would make your hotel more attractive
Stayed 3 nights in Jun 2025

10/10 Excellent

HawChang

Liked: Cleanliness, staff & service, property conditions & facilities
I can tolerate a day without breakfast, but can’t stand the non-functional air conditioning.
Stayed 1 night in Apr 2025

10/10 Excellent

Mert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist in der Nähe vom Panda Base deshalb ist es eine gute Auswahl.
Stayed 1 night in Dec 2025

6/10 Okay

Guilherme

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel precisando de reforma. Quartos muito escuros e antigos. A curadoria de hotéis 5 estrelas do aplicativo tem deixado a desejar na minha viagem à China . Dos 5 hotéis que fiquei, somente 2 estavam à altura.
Stayed 2 nights in Oct 2025

8/10 Good

CHIH HSIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好

非常舒適的環境
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒适的家庭旅行

感谢酒店提供的一切贴心服务。
Stayed 2 nights in Jun 2022

8/10 Good

XIN

Liked: Cleanliness, staff & service, room comfort

設施有點舊

房間大，環境接近大自然，但是酒店設施有點舊了
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
パンダ基地に近いため何度かお世話になっています。路線バスのバス停までちょっと歩くし、ルートが変わって基地まで少し時間がかかるようになってしまいましたが、お部屋も使いやすく安心して利用できるところが良いです。フロントも英語対応できる方が増えたようです。USBの充電が高速充電対応になっていて便利でした。
USBの充電が便利でした。
Stayed 5 nights in Dec 2019

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

This was a fabulous hotel with a huge room and every amenity. Their free shuttle service to the pandas was excellent. We will always stay here when we are in Changdu!
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

クラブルームがおすすめ

パンダ基地に行くためにクラブルームに2泊しました。 1日目はホテルに着いたのが22時過ぎだったので、ウェルカムフルーツは翌日に準備するとのこと。 お部屋はとても綺麗で、冷蔵庫に飲み物（ビール）も入っていたので助かりました。 朝食は地下の朝食会場で6:30-10:00です。初日は7時過ぎに行ったので空いていてとても良かったのですが、 2日目は8時に行ったら大混雑で席もありませんでした。早めに行くのをお勧めします。 パンダ基地へのシャトルサービスですが、行きは一番早い8:15のバスを事前に予約して乗りました。 基地の手間で降りるので、バスを降りてからチケット売り場まで少し歩きます。 帰りは、降りた場所に戻ってくればOKとのことでした。 私は2時のバスを予約していたので、早めにシャトル乗り場に戻ってきたのですが、1:45頃にバスが来てくれて 予約していない乗客がいたのか、乗り切れないということで直ぐにバスは発車しました。 ピストン輸送することもあるようです。（なので定刻にバスがいないこともあるかもしれないですね） ※ここで重要な情報です※ バスを待っている間に足に小さい黒い虫が何匹か止まっているのに気が付いて振り払ったのですが、 帰国してから両足とも何か所も虫さされの跡がありひどい目にあいました。長ズボンだったのですが、 靴下が短め（くるぶしよりも上です）だったので、靴下がなくなった辺りを集中的にやられました。 猛烈なかゆみだったので皮膚科に行ったところ、ダニではないか？とのことでした。 これから訪問される方は、長い靴下をはくか、バス乗り場では要注意です！ ホテル自体は帰りの空港へのタクシー手配もバッチリでしたし、クラブラウンジもご飯も食べられるし、 お酒もたくさん種類があって、非常に快適でした。パンダ基地に行かれるならオススメです。
ウェルカムフルーツ
Stayed 2 nights in Oct 2019

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel for the Pandas.

The most convenient hotel to visit the Pandas. Our second visit. Shuttle bus is good.
Stayed 1 night in Sep 2019

10/10 Excellent

Jana, California

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star hotel with 5 star service! Everyone there helped make our visit special! Would recommend them to everyone and would definitely come back and stay again!
Stayed 8 nights in Aug 2019

10/10 Excellent

Yan, Hong Kong

Liked: Staff & service, amenities, property conditions & facilities
環境淸靜，景觀一流。房間很大，而且舒適。房間景觀，面對室外游泳池，及一片很大綠色草地，很舒服。附近是成都熊貓基地。
Stayed 5 nights in Aug 2019

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WerkpuntjeS

+ buitenzwembad, kamer, shuttle naar panda’s/metro - ver van centrum (taxi’s niet evident), binnenzwembad (constant zwemlessen waardoor helft van het bad niet toegankelijk is), kwaliteit brood bij het ontbijt
Stayed 3 nights in Jul 2019

8/10 Good

hideaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

成都出張

仕事で一泊で利用しました。近くに食事出来るお店が無く、その点が残念でした。 次回は周りを探索してみたいです。
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes! Stay here!!!

We stayed here on our first night of arrival into China. This hotel experience was EXCELLENT. Highly recommend without hesitation. Everything was perfect, and staff was well prepared to receive foreign visitors. Breakfast buffet was very fancy and included. There was a free and very convenient shuttle to the panda base in the morning only ten minutes away. We didn't stay for the day, but the grounds and pools seemed very nice, too.
Stayed 1 night in Jun 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for pandas

Facilities were great, close to panda research center, staff were very friendly and willing to help, but just need to be more aware of customer needs without being prompted. The organization of the sponsors’ tables for our conference could have been better, eg clearer instructions on what to expect before the conference. WiFi was also a bit slow.
Stayed 2 nights in May 2019

10/10 Excellent

shawon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很温馨的酒店

靠近熊猫基地好想跟自己没什么关系。因为和好朋友一起在这边聚会不可能去看熊猫撸竹子。酒店很干净，前台很亲切，不断关怀入住感受。下次还会继续选择皇冠
Stayed 2 nights in Apr 2019

8/10 Good

Lou

Liked: Cleanliness, property conditions & facilities, room comfort

Good

Room great size, very comfy bed, great cable TV channels, lovely bathroom. A/C more of a fan so we couldn’t get it as cold as we would have liked for sleeping. Buffet breakfast was very good but food and drink in general was very expensive. You have to eat in their restaurants as there is nothing else around the hotel so you have to pay their prices. Food was good, especially the Chinese food. Outdoor pool closed and we weren’t told In advance. Indoor pool good. Main problem for us is that hotel is really far out of Chengdu, actually in the middle of nowhere. It’s close to the panda’s and they do provide a few free shuttle bus services. If you want to go out in the city at night you’ll need to get a taxi for half an hour which is about ¥100. There was happy hour at the bar but they don’t tell anyone this! We were told by another guest so then took advantage of the offers. The grounds are very attractive and nice to walk in.
Stayed 3 nights in Mar 2019

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the Pandas, far from the city center..

Overall, a great hotel. The staff was very helpful and friendly. If I only want to go to Chengdu to see the Pandas, i would stay here again since they are so close. However, if I also want to see the city, I wouldn’t as the hotel is so far from the city center and there is very limited public transportation. The breakfast had plenty of options, both Western and Chinese. The hotel is surrounded by a large residential area so there were a few small grocery stores and restaurants. There was a local market fairly close with fresh fruit and some street food. Beyond that, it required a didi or taxi for anything else.
Stayed 3 nights in Mar 2019