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"The room was clean and the staff helpful. The pictures of the exterior garden were not accurate. The garden needs to be better maintained."

"The hotel was very dirty. Carpets were in dire need of cleaning all throughout the facility. The faucet in the tub was leaking, there was black mold in the tub, hairs in bathroom and the deadbolt was broken. We could not stay there. I would like a full refund."

"Can always count on Hampton Inn to be clean. Also have the most comfortable beds!"

"Everything was the way it should be."

"Great venue"

"I understand the need for places like this. My wife and I booked a room as it was the only place in Waterville under like $300. I was still disappointed with it. I am by no means hard to please but we decided to drive the hour and a half home after a concert versus staying here. Some paint and general care would go a long way at a place like this. We stayed in our room for about 5 minutes. It was dirty, footsteps above us were extremely loud, and it was just very depressing."

"Quaint comfortable inn"

"Easy access from highway, and there were plenty of parking spaces. Staff member was friendly and sign in was quick and easy. The room and bathroom were both clean. Sheets pillow cases blankets and towels were also clean. The heater-air conditioning unit was quiet, but difficult to regulate. After cooling down the room I turned it off for the night. No elevator, so I had to trudge up two lifts of stairs to get to my room on the 2nd floor. Overall a decent place to stay."

"Basic, clean hotel. No frills, was as basic as it comes, good clean rooms, good beds, no loud guest or outside interference."

"The support and service was outstanding! The Inn had a wonderful vibe - sitting on the front porch felt like sitting on the front pot at my home. It felt like a place where everyone knew your name. By the time breakfast ended, the other guests were sitting at our table where we talked for what seemed an hour. Highly recommend!"

"No issues"

"Clean room friendly staffs excellent Breakfast excellent "

"The room had updated bath, clean and nicely appointed. Comfortable bed and pillows were perfect! Breakfast was good, the ladies were very nice. Overall, great experience with it being our first time staying at a Hampton Inn. Will definitely stay at others."

"Basic clean room. Nice to have the free coffee and tea in the lobby. Limited breakfast options for Veg/GF folks. Rooms poorly insulated for sound lots loud hallway conversation late at night and nearby room conversations including staff."

"Kind, clean, and comfortable. We want to stay again. The breakfast was wonderful!"

"Excellent staff, very helpful and knowledgeable, indoor and outdoor pool along withe an exercise room and a great restaurant"