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"The staff was terrific. We arrived early 3am and the overnight front desk was wonderful."

"The room was clean. The staff was friendly."

"Loved our brief staff! Trendy and full of art. Will be back for sure!"

"rooms clean and uo to date only negative we noticed only sheet over mattress. no mattress cover. yuk should be addressed asap"

"Great experience, especially for the softball community."

"Great selection for breakfast. Rooms are basic, but had everything that was needed. Would return."

"Tried getting someone that would talk English"

"Ok hotel for 1 night. Room was clean but bathroom could have used another swipe. Staff is very friendly."

"Very courteous staff. Neat and clean room. Good location. Very happy with the stay."

"Staff could be more friendly. They were broken tiles in my bathroom on the floor. My door would catch on the floor every time I tried to open it or close it in the bathroom. My original room wasn’t ready when I got there so they had to move me to a different room and now I would say that I probably won’t stay there again."

"Definitely our new number 1 spot to stay in for softball tournaments up there ! So clean and when I requested items at 9 at night you guys got them fast and without a problem"

"Our door didn't latch properly and no breakfast."

"Loved the industrial design of the hotel, natural ME pine wood. Their website should note entrance is actually on Front Street, not Main. I went around 3 times until I found the entrance(parking across the street.) Copley College involved in the hotel, branch of their museum up the street. I went back to Waterville(childhood vacation), to go the Colby free museum, so great! All in all, Waterville is back and worth a visit. I noted to staff at hotel the bar staff, one young woman, should pay...

"Staf was very helpful, room was excellent"

"The bed were very small, but in general for one night, was good."

"This is a great property. New owners are very nice and super accommodating, great breakfast and excellent service. Looking forward to coming back again."

"Great little lake cabin. Had everything we needed. Clean, comfortable, quite. Beautiful area and views. We had a wonderful stay and would stay again."

"Quaint little motel with charm. The staff were great and so were the people staying there. Walking distance to downtown and various stores/restaurants. The kids enjoyed the pool despite it being cold. Would stay here again."

"The room was dated, needed paint in a few areas. The swimming pool was closed. The outside seating was dirty and old. Nah I'd never stay there again or suggest. I want a REFUND"