"The staff and the breakfast were amazing however the rooms have no shampoo (body wash is not going to do it for me), no lotion, no tissues and no phone. No phone makes it extremely difficult for overseas visitors to contact reception. Even the charming lady on reception who confirmed that these amenities were not offered in the hotel states that they were a budget hotel ‘but maybe not - we are quite expensive’. "
"The Barns Hotel is a great place to stay. Staff are very accommodating and friendly, room was comfortable and clean and there is free parking.
The restaurant served reasonably priced food and the breakfast was lovely.
The manager kept the bar open until we had all returned from a local festival.
We would stay here again in the future 😁
"
"Well lovely spacious accommodation so close to Alton towers I sort of worked out it is quicker to walk from the cottage than it is to drive into the car park and walk. I was very happy being in there and the large sofa and fire were so homely "
"Hotels.com with the hotel have some payment issue. When I check in the hotel front desk staff said that i need to pay for this trip, however, I already fully paid when i booked the hotel. After check and clarified she confirmed already received my payment. And I called to Hotel.com the staff request me to pay again for the hotel and refund my previous payment with Hotel.com due to some payment issue between Hotel.com and the Hotel. But is it the issue of customer why i have to do that.
Also...
"Fantastic little cottage and the attention to details was great!!! The owners supplied milk, coffee, tea and chocolate chip muffins which were very much welcomed after a long drive. Location was brilliant and very close to Alton Towers (5 mins drive) and the suggested walks around the area were very relaxing. All in all we had a fantastic and relaxing time staying in this cottage. Definitely will be back and recommend to family and friends."
"Nick and Julie were very welcoming with lots of advice on where to eat and see. Would definately return. Very convenient location with easy walking access to town square and pubs. "
"Excellent communication from host & easy check in with key lock. Room was spacious & comfortable for our family of 4.
The only negative was that we hadn’t realised that bathroom would be downstairs, which resulted in the kids being a bit anxious about going on their own, as it’s a shared house and they weren’t comfortable wandering around the house on their own with strangers. Not a problem for the adults, but the kids weren’t comfortable. "
