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"Staff was one of the best. Great hospitality. High quality amenities and a very comfortable bed."

"Very special place to stay! We stayed in the Marquise room and felt like royalty. The staff was amazing and went above and beyond regarding all aspects of our stay including shuttle service to and from the airport, customized day tour, and the amazing breakfast in their restaurant. "

"Great location, clean room, friendly staff, great breakfast. Special mention to Manuel the restaurant supervisor who was very courteous and helpful. Will stay here again."

"Wonderful property with incredibly helpful staff. We arrived before check in time but they greeted us warmly. Our original room had stairs which might be difficult for us to navigate at night so they changed our room. The new room wasn't immediately available but they quickly finished the cleaning for us. We had lots of questions and they had lots of answers about things to do and places to go. We were told that if we needed reservations for a restaurant, they could help and we'd be treated...

"The SanSal hotel is a wonderful place to stay. Extremely friendly and helpful staff, amazing breakfast, awsome views over the city and harbor and very nicely appointed rooms."

"The location was accessible and a 5 minute drive to the old port. The grounds were pristine and the building had great modern urban styling. The amenities (I dont normally comment about) were excellent. Thank you for the friendly excellent service. Would stay here again. "

"The room was immaculate and had everything we needed. "

"The room was beautiful, the staff were friendly, and I had everything I needed. The location is wonderful, as well! I will definitely be back!"

"Very comfortable boutique hotel. Very good shower, comfortable bed, nice sheets, pillows and comfortor. No front desk but easy online check-in. Was also upgraded to a suite. Quiet part of harbor area and very quaint. Good price - would stay again."

"I was greeted by very friendly staff.. the offer valet parking which is wonderful and I got upgraded! Fantastic place to stay.: shopping, dining and lovely walking all around…"

"Late night check in relieved my worry of late flight arrival, this hotel was very welcoming, comfortable and meticulously clean. The staff were so lovely and sincere. Great location, walkable to attractions."

"Elina and the girls at the front desk was absolutely amazing. They go above and beyond to help with accommodations and recommendations. They made it feel like home and so personable. The ladies at breakfast was also amazing and welcoming. Beautiful hotel and perfect location. "

"This place is excellent. The only minor quibbles would be the standard ones these days, namely the bathroom has a glass door which sounded like it was going to break any second, and the bathroom wall is also opaque so that privacy is not exactly 100% and also if you need to visit the bathroom at night, you wake up people trying to sleep. Also the bathroom door was not exactly insulated, so you get to enjoy the sounds emanating from the bathroom. Otherwise an excellent hotel. "

"Personale "

"Amazing experience. George and the staff and unforgettable and kind. Never had this kind of family oriented care and service. Will go back and recommend to all friends and family. "

"Wonderful and charming 3 room hotel ideally located in the Old Town; Andreas and Alexandra were wonderful hosts and provided spot on recommendations for eating and sightseeing. Complete breakfast served. And the room was nice appointed with antiques and modern amenities. If you are looking for a boutique hotel experience this is absolutely recommended "

"Friendly staff, great breakfast selection, beautiful views, convenient location. Would highly recommend!"

"Lovely room with sea view. Clean and good quality products Great location Helpful and Friendly staff. "

"Had a lovely stay at Alcanea in the off season, it’s a great location in Chania Old Town. Kyriaki couldn’t have been more helpful and supportive with any requests I had for things to do or organising taxis etc. The building has a lot of character and history "

"Nice breakfast, great location, nice view/balcony"