4/10 แย่
Kaoutar
เดินทางกับครอบครัวและเด็กเล็ก
1 ก.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great Location and Friendly Staff, But Hygiene Needs Serious Improvement:
I recently stayed at this hotel and really appreciated some aspects of it. The location is excellent — just a short walk to the beach and close to all the good spots, so there was no need to use the car. The pool was very clean and enjoyable, and the staff were friendly and welcoming.
However, the hygiene and housekeeping services left a lot to be desired. There were ants in the room, and when wiping the floor with a tissue, it turned black — clearly indicating it hadn’t been cleaned properly. The conditioner bottle didn’t work, and although housekeeping came the second day, they didn’t restock the toilet paper and left only two towels for three guests.
The most unacceptable issue was the state of my son's bed, which had a visible menstrual stain — something that should never happen in any hotel.
Overall, while I enjoyed the location and some aspects of the stay, I hope the management takes cleanliness more seriously and improves housekeeping standards.
Kaoutar
เข้าพัก 2 คืน, มิถุนายน 2025