"Unfortunately we were quite taken back at the state of the rooms when we arrived. We reserved two king suite rooms with sofa sleepers. When we walked in the room, the arms of the sofas were torn and material peeling off. This was the same with the chairs in the room. Neither sofa sleeper was even remotely acceptable for an adult to sleep on, I tried to move rooms for two of my guests and was unable to due to the hotel being sold out 😣the evening ended with me at 11:30 at night going and getting...
"The room was clean. I did find a towel with makeup and an eyelash still attached. The fridge did not work, our refrigerated items spoiled. Asked for extra blankets, staff member said they would bring up, they didn't. Pool kept kids busy. Check in was easy. Expedia ad said city view. Definetly did not get that. Food at restuarant was overpriced."