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"We had a good stay at the HGI in Gastonia. Generally clean, with some signs of wear in the room, but otherwise fine. The staff was above and beyond nice and helpful at the front desk (Crystal was a standout- VERY nice!). The bartender was also nice and helpful when kids in our group wanted to order food. The lounge areas outside and in the lobby were good for adult hangouts. The ONLY things we didn't love were that the pool area was SO loud that we ended up leaving when a group of about 7 young girls came for a birthday party. The echo and noise aggravated tinnitus in a dad in our party and he had to leave immediately. Our girls also said the pool was very cold so heat would be nice, even in May. We didn't love the sliding bathroom door that didn't lock and the hotel lobby reeked of fried food nearly 24 hours a day. You couldn't be there for more than 30 seconds without smelling like it. The smell was also up in our room on the second floor so we wished we had a higher floor. Their kitchen needs much better external ventilation. All in all a good stay, but with some minor complaints."

"Great stay. I just didn’t like when the hotel staff blurted out my room number."

"The breakfast menu was varied and fresh."

"room was gross, smelled like smoke, property was gross and felt unsafe"

"Breakfast was solid but"

"Parking is very tight...AC was good.. there was no remote control for the TV...people walking around and talking all times of the night"